Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Training / Certifications
Certification
Timeline
Generic

Terry Richardson

Greenwood,IN

Summary

Veteran with years of cross functional experience that includes project management, process improvement, process migrations, business process mapping, root cause analysis, quality auditing and documentation. Project Management training from the University of Wisconsin and IUPUI. Estimated PMP certification 2Q 2024.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Continuous Improvement Coordinator

Miller Pipeline
03.2021 - Current
  • Migrating multiple processes across Miller over to the Monday.com platform. Utilizing Current / Future State Mapping, Requirements Gathering, Automation / Integration creation, testing, dashboard creations, etc..
  • Project Leader working to develop a new scheduling process for all Miller Pipeline crews in the Cincinnati region. Deliverables include: process flow creation and mapping, Monday.com administration and training, data gathering, etc.
  • Working with Fleet Management and Developers to improve and automate data entry into Miller's proprietary database system.
  • Project Leader working to improve the operator qualification training program to reduce man hour cost and increase exam pass rates.
  • Working with Fleet Management to begin creating process maps to facilitate improvements in data entry and fleet maintenance tracking.
  • Leading cross-functional teams utilizing the DMAIC model implementing improvements.
  • Leading multiple Just Do It improvement initiatives throughout Miller.

Business Systems Analyst

Endress & Hauser Sales Center USA
11.2017 - 12.2020
  • Identify business process issues and use tools such as PDCA, Root Cause Analysis and Business Process mapping to create process improvements.
  • Compile Technical Requirements from users to present to software developers.
  • Create Knowledge Based training documents when new processes are created and updated so users are able to follow. Train users on newly created processes/procedures.
  • Create proposals for process improvements based on user interviews, process mapping and present to software programmers.

Project Coordinator

Endress & Hauser Flowtec AG
06.2012 - 11.2017
  • Worked with Engineering to review Standard Operating Procedures.
  • Utilized various Six Sigma tools to implement process improvements.
  • Continuous Improvement facilitator that required identifying areas of process improvement.
  • Worked with Sales Centers and Customers to developed well defined goals and deliverable before kickoff meetings.
  • Held weekly progress meetings relating to all projects with all levels of management. Presentations included PowerPoint, Videos, and documentation.
  • Build / Lead Cross-functional teams on multiple Projects and Kaizen events.
  • Creating and monitor Project Scope, Project Scheduling and Monitoring, Change Management and Risk Management.

Welder II

Endress & Hauser Flowtec AG
10.2007 - 06.2012
  • Worked with Engineering and the Quality Department to create a new system for Automated Welding Machine quality.
  • Created and/or Updated Standard Operating Procedures (SOP's) based the process improvement process.

Assembly Set-up

Nachi Technology
04.2007 - 10.2007
  • Maintained and repaired Assembly equipment.

Team Leader

NSK Corporation
10.1993 - 04.2007
  • Worked with Engineering to improve output on 11 assembly lines utilizing Toyota Production System and Value Stream Mapping .
  • Created change over processes for all assembly lines which resulted in reduction of change over times by 35%.
  • Created and maintained training records for employees. Performed Training audits of departments.
  • Created training programs for the Assembly Department.

Education

Bachelor of Science - Cloud Computing

Western Governors University
Salt Lake City, UT
2020

Associate of Science - Computer Information Technology

Indiana Wesleyan University
Marion, IN
2013

Skills

  • Veteran (USAF)
  • Leaned Six Sigma
  • DMAIC Utilization
  • 6S, PDCA, 5 Why Analysis
  • Process Management
  • Root Cause Analysis
  • Value Stream Mapping
  • User Interviews
  • SAP / Visio / Excel / PowerPoint
  • Mondaycom / Salesforce Lightning
  • Document Control
  • Process Communication
  • Training program development
  • Cross-Functional Team Leadership
  • Lean Manufacturing Principles
  • Workflow Analysis

Accomplishments

  • Leading multiple projects migrating processes over to Monday.com. Responsible for creating boards, automations, integrations, user management, security, etc.
  • Project Leader for creating and launching a Continuous Improvement Idea submission program across Miller Pipeline to be utilized by nearly 4000 employees.
  • Project leader on a project that created a process to electronically request and track shared tooling across Ohio at Miller Pipeline.
  • Continuous Improvement Process (CIP) Facilitator overseeing over 100 area improvements over a three year period at Endress & Hauser.
  • Created a training program for a new assembly department at NSK, including writing and reviewing over 130 Standard Operating Procedures posted in work cells.
  • Lead multiple projects with cross-functional teams. Tasks included Data gathering on process times, root cause analysis, value stream mapping, collaborating with Engineering and updated the correct data in SAP. Resulted in over $250k in yearly savings.
  • Kaizen Team Member that restructured and introduced Kanban Systems to Grinding and Assembly Departments at NSK.



Additional Training / Certifications

  • Lean Six Sigma Black Belt
  • Project Management: Planning, Scheduling and Control - University of Wisconsin
  • Project Leadership: Communication - University of Wisconsin
  • Project Management Problem Solving - IUPUI
  • Training Within Industry (TWI) Purdue University Manufacturing Partnership

Certification

  • CompTIA A+, Linux+, Network+, Security+, Cloud+
  • Amazon Web Services ( AWS ) Sysops Administrator

Timeline

Continuous Improvement Coordinator

Miller Pipeline
03.2021 - Current

Business Systems Analyst

Endress & Hauser Sales Center USA
11.2017 - 12.2020

Project Coordinator

Endress & Hauser Flowtec AG
06.2012 - 11.2017

Welder II

Endress & Hauser Flowtec AG
10.2007 - 06.2012

Assembly Set-up

Nachi Technology
04.2007 - 10.2007

Team Leader

NSK Corporation
10.1993 - 04.2007

Bachelor of Science - Cloud Computing

Western Governors University

Associate of Science - Computer Information Technology

Indiana Wesleyan University
Terry Richardson