Summary
Overview
Work History
Education
Skills
Accomplishments
References
Educationtraining - Additionalcourses
Certification
Timeline
Generic

Terry Roberts

Alvin,TX

Summary

Dynamic leader with a proven track record at Space Center Houston, adept in building operations and facility management. Excelled in enhancing operational efficiency and safety, showcasing meticulous attention to detail and strong problem-solving skills. Achieved significant energy savings and improved team dynamics through effective mentorship. Expert in construction project management and conflict resolution, driving projects to success with enthusiasm and precision.

Overview

35
35
years of professional experience
1
1
Certification

Work History

Building Operations Manager

Space Center Houston
Houston, TX
11.2021 - Current
  • Managed the day-to-day operations of a large building, including maintenance and repairs.
  • Developed and implemented policies and procedures to ensure safety and efficiency within the building.
  • Directed daily activities of operational employees.
  • Evaluated the building routinely to determine necessary improvements.
  • Coordinated with contractors for major renovations or repairs to the building.
  • Guaranteed company adherence to local fire safety standards.
  • Maintained records of all building maintenance activities and costs associated with them.
  • Monitored budgets for various operations projects and provided recommendations on cost savings measures when needed.
  • Provided technical advice regarding new construction projects or modifications to existing buildings.
  • Performed periodic assessments of facility equipment to determine its condition and recommend necessary repairs.
  • Created preventive maintenance schedules for all mechanical systems within the facility.
  • Developed networks with vendors supplying building operational support.
  • Collaborated with other departments in order to improve overall operational efficiency.
  • Implemented strategies for reducing energy consumption while still meeting customer demands.
  • Ensured smooth daily operations by implementing strategic solutions based on data insights.
  • Provided guidance and support to junior staff members assigned to assist in building operations tasks.
  • Coordinated building operations, maintenance and improvements.
  • Mentored building staff personnel, which boosted team dynamics and maintained pleasant workplace for all.
  • Scheduled and supervised contractors to perform building upgrades and maintenance.
  • Addressed air conditioning issues with effective solutions.
  • Conducted market analysis to set competitive rental rates and identify opportunities for revenue enhancement.
  • Supervised onsite staff, including maintenance, security, and administrative personnel.
  • Negotiated contracts with vendors, suppliers, and service providers to secure favorable terms.
  • Developed and managed annual budgets for building operations and maintenance.
  • Oversaw building maintenance and repairs, coordinating with contractors and maintenance staff to address issues promptly.
  • Developed and implemented building policies and procedures to enhance operational efficiency.
  • Leveraged excellent verbal abilities to identify customer needs and preferences.
  • Delegated work to staff, setting priorities and goals.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Created effective business plans to focus strategic decisions on long-term objectives.

Facility Supervisor

Space Center Houston (SCH)
Houston, TX
01.1995 - 11.2021
  • Oversee team of five and any additional part-time construction staff.
  • Implemented a calendar system to monitor leave and maintenance activities.
  • Built strong relationships with external contractors to address the center's needs.
  • Electricians
  • Painters
  • AC/Plumbing
  • Construction
  • Coordinated rental transactions for various machinery.
  • Built exceptional rapport with Johnson Space Center facility department.
  • Coordinate logistics for high-profile events and exhibits.
  • Guarantee well-stocked supplies consistently.
  • Facilitated order processing.
  • Monitor purchases and ensure accurate reconciliation of receipts.
  • Directed team efforts in safeguarding the Johnson Space Center's exhibits and buildings from hurricane damage.
  • Coordinated with designers and museum staff to structure exhibit spaces.
  • Coordinated timelines for dismantling exhibits and preparing shipments.
  • Ensured proper assembly and setup of JSC-provided displays.
  • Certified to manage items classified as national treasures by the Smithsonian Museum.
  • Worked on maintaining permanent displays.
  • Ensured quick maintenance through enhanced display updates.
  • Coordinated event preparations and dismantling.
  • Implemented effective tram maintenance protocols.
  • Maintained and serviced SCH equipment.
  • Coordinated and led PM tram operations.
  • Coordinated maintenance activities, including scheduling and supervising contractors to ensure timely completion of projects.
  • Monitored facility operations and implemented corrective action when necessary.
  • Managed budgets by tracking spending on repairs and other services.
  • Maintained inventory records of tools, supplies, materials, and equipment used in the facility.
  • Assisted in developing strategies for improving operational efficiency while reducing costs associated with managing a facility.
  • Provided training to staff on proper safety protocols and operating procedures.
  • Supervised staff members responsible for cleaning, security, landscaping, and general facility upkeep.
  • Participated in negotiations with suppliers regarding pricing structure or contract terms.
  • Oversaw workforce schedules and allocated resources in order to achieve project goals.
  • Communicated with distributors to acquire necessary equipment for projects.
  • Coordinated efficient maintenance schedules to keep systems running at peak levels.
  • Created work crew schedules and delegated assignments.
  • Reviewed project blueprints and specifications to determine number of workers needed to complete jobs.
  • Prepared and planned worksites to help jobs run smoothly.
  • Delivered positive reinforcement and constructive criticism for employee work efforts.
  • Determined schedules, sequences and assignments for work activities, based on priority, quantity of equipment and personnel skill.
  • Allocated material and labor resources to promote on-time and under-budget project completion.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Developed and maintained multi-year capital improvement plans and maintenance plans for facilities.
  • Coordinated resources and delegated assignments to maintain efficient building operations.
  • Oversaw vendor-provided building, janitorial, pest control and landscaping services.
  • Hired and coordinated with vendors to perform preventive maintenance work at facility.
  • Handled general and routine maintenance such as basic plumbing issues and HVAC troubleshooting.

Parts Distributor Supervisor

Roark’s Auto Supply
Alvin, TX
05.1993 - 01.1995
  • Maintained and set-up schedule for counter staff of 10
  • Trained counter staff on computer system and catalog system
  • Worked with local school districts, local and state departments setting up accounts
  • Compiled and maintained statistical information for daily reports and accurate stock records
  • Maintained storage area and inspected to ensure supplies were stored safely

Parts and Service Director

Royal Dodge and Chrysler
Alvin, TX
06.1989 - 05.1993
  • Maintained multiple databases, which collected the statistics from Dodge and Chrysler, such as warranties and satisfaction
  • Formatted data used for weekly, monthly, and yearly reporting to managers
  • Coordinated the schedules of four mechanics and parts runner
  • Responsible for supplies and parts orders
  • Developed a check and balance system to ensure stocks did not diminish and credits were received for returns
  • Tracked warranties as requirements changed and documentation required
  • Scheduled training for mechanics to stay current on newest equipment and engines

Education

High School Diploma -

Alvin High School
Alvin
05-1986

Skills

  • Self-directed
  • Results-oriented
  • Meticulous attention to detail
  • Strong problem solver
  • Professional and mature
  • Report development
  • Schedule management
  • Problem resolution
  • Deadline-oriented
  • Report analysis
  • Spreadsheet development
  • Employee training and development
  • Inventory systems
  • Data entry
  • Time management
  • Resourceful
  • Dedicated team player
  • Excel spreadsheets
  • Microsoft Office proficiency
  • Fire protection systems
  • Energy management
  • Plumbing systems
  • Equipment operations
  • Maintaining equipment
  • Building system functionality
  • Construction project management
  • Coordinating repairs
  • Building repairs
  • Budgeting and forecasting
  • Building inspections
  • Remodeling project management
  • HVAC maintenance
  • Grounds keeping
  • Conflict handling

Accomplishments

Worked with Clear Lake Chamber of Commerce - Chamber Member, Ballunar – Johnson Space Center - 1997-2005, Epicurean – Space Center Houston, Airshow – Ellington Airforce Base, Worked logistics with Johnson Space Center, exhibits and City of Nassau Bay to bring the Space Shuttle Mock-up into bay down 528 to Space Center Houston (SCH)., Worked logistics with Johnson Space Center, exhibits, Boeing, Clear Lake city, Ellington Airforce Base, and local/state law enforcement to bring Boeing 747 down Highway 3, then down 528 to Space Center Houston., Worked logistics to set and display Boeing 747 and Shuttle placement on airplane., Worked on inside of both Boeing 747 and Shuttle with exhibit department, JSC exhibit to prepare and build for public viewing., Worked closely with US Marshall's when moving and setting up Liberty 7 capsule. Awards: Space Center Houston 25 year Service Award, Space Center Houston Crew Member of the Month, Top Service Department at Royal Dodge, Top Salesman at Roark’s Auto Supply

References

References provided upon request

Educationtraining - Additionalcourses

  • Inclusion Training, 2023
  • Aerial and scissor lift safety, 03/2016-05/2018
  • Forklift operator, 03/2016-05/2018
  • Forklift training, 03/2016-05/2018
  • Confined space entry, 03/2016-05/2018
  • Fall protection, 03/2016-05/2018
  • Safety orientation, 03/2016-05/2018
  • Hand and power tool safety, 03/2016-05/2018
  • Welding safety, 03/2016-05/2018
  • Slips, trips, and falls, 03/2016-05/2018
  • Personal protective equipment, 03/2016-05/2018
  • Electrical safety, 03/2016-05/2018
  • Lockout/tagout control of hazardous energy, 03/2016-05/2018
  • Back safety, 03/2016-05/2018
  • Ladder safety, 03/2016-05/2018
  • Skillpath Publications the supervisor's guide
  • The blue book building and construction codes, 1996-2018
  • NEC2005 Electrical codes, 1996-2019
  • State of Texas elevator codes, 1996-2019
  • U. S. Food and Drug Administration (FDA) food service code, 2017
  • Skillpath Publication 24hr OSHA 2017 compliance codes, 2017

Certification

  • Forklift operator - 3/2016-5/2018
  • Hand and power tool safety - 3/2016-5/2018
  • Welding safety - 3/2016-5/2018
  • Personal protective equipment - 3/2016-5/2018
  • Electrical safety - 3/2016-5/2018
  • Lockout/tagout control of hazardous energy - 3/2016-5/2018
  • Skillpath Publications the supervisor's guide
  • The blue book building and construction codes – 1996-2018
  • NEC2005 Electrical codes – 1996-2019
  • State of Texas elevator codes - 1996-2019
  • U. S. Food and Drug Administration (FDA) food service code -2017 (food service equipment)
  • Skillpath Publication 24hr OSHA 2017 compliance codes - 2017

Timeline

Building Operations Manager

Space Center Houston
11.2021 - Current

Facility Supervisor

Space Center Houston (SCH)
01.1995 - 11.2021

Parts Distributor Supervisor

Roark’s Auto Supply
05.1993 - 01.1995

Parts and Service Director

Royal Dodge and Chrysler
06.1989 - 05.1993

High School Diploma -

Alvin High School

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Terry Roberts