Terry Robson
Diesel mechanic/ Shop Foreman
New Orleans,LA
Summary
Proven leader and Owner Mechanic at East Coast Diesel Repair, adept in small business operations and customer relations. Skillfully increased customer satisfaction through strategic process improvements. Excelled in building client relationships and leading teams to success. Demonstrated expertise in verbal and written communication, ensuring top-notch service and repeat business.
Overview
26
26
years of professional experience
Work History
Owner Mechanic
East Coast Diesel Repair
02.2005 - 10.2023
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Trained and motivated employees to perform daily business functions.
Repo Agent/Small Business Owner
Twisted recovery
Springfield , Georgia
01.2002 - 04.2005
Owner Operator
Alphaco trucking company
Savannah , GA
02.1998 - 07.2002
Education
Diploma - High School
First Coast High School
Jacksonville, FLSkills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
Timeline
Owner Mechanic
East Coast Diesel Repair
02.2005 - 10.2023
Repo Agent/Small Business Owner
Twisted recovery
01.2002 - 04.2005
Owner Operator
Alphaco trucking company
02.1998 - 07.2002
Diploma - High School
First Coast High School
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