Summary
Overview
Work History
Education
Skills
Timeline
Generic

Terry Roy

Carlisle,AR

Summary

Motivated individual with a passion for not only travel but of excellent customer service. If your airline gives me a shot you won't regret it, as everyday with my skills I bring and dedication I will go above and beyond to not only help my team-mates but to keep all passengers safe and enjoy their flight. I will give them a positive experience so good they will want to use your airline for their next flight.

Overview

7
7
years of professional experience

Work History

Bindery Worker

Drum Line
Stuttgart, AR
05.2024 - Current
  • Prepared finished books for shipping by wrapping or packing books and stacking boxes on pallets.
  • Cleaned machine to keep machines in working condition.
  • Used large-volume hand machine punch and staplers to punch holes into paper sheets.
  • Developed strong relationships with coworkers, fostering a positive team environment that encouraged collaboration and support.
  • Maintained clean and organized workspaces, adhering to safety guidelines and reducing potential hazards in the bindery area.
  • Examined bindery products for quality issues, such as imperfect bindings, loose pages or uncut threads and corrected problems prior to customer delivery.
  • Stitched and glued endpapers and bindings to secure final products.

Dietary Aide

Carlisle School District
Carlisle, AR
08.2023 - 05.2024
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Served meals to students in accordance with established lunch schedules and dietary procedures.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment by hand.
  • Coordinated with kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
  • Followed all food safety regulations while preparing meals for students.
  • Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
  • Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
  • Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
  • Participated in regular team meetings to discuss performance goals, address challenges, and share best practices for continued growth and improvement

Dishwasher

Rockin' Pig Saloon
Eureka Springs, AR
08.2021 - 02.2023
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
  • Contributed to a positive team environment through effective communication and collaboration with kitchen staff.
  • Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
  • Increased performance reliability under pressure by consistently meeting fast-paced dishwashing demands, even during the busiest service periods.
  • Stepped into additional roles during busy times to boost coverage of important stations.
  • Utilized effective time management skills to balance dishwashing duties with any additional cleaning or food preparation tasks assigned.
  • Maintained a safe working environment by properly using and storing cleaning chemicals according to safety guidelines.
  • Fostered a positive work environment by maintaining a professional attitude and appearance at all times.
  • Adjusted water to correct temperature for optimum cleaning, rinsing and sanitizing.
  • Collaborated effectively with servers and bussers to ensure timely clearing of tables, enhancing guest experience throughout their visit.
  • Minimized cross-contamination risks by following proper procedures for washing cutting boards, knives, and other essential tools.
  • Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
  • Inspected dishwashing equipment and reported issues to supervisor.
  • Bolstered team morale and productivity by maintaining positive attitude and assisting colleagues during high-pressure periods.
  • Reduced risk of cross-contamination, meticulously organizing dishware and kitchen tools after thorough washing and sanitization.
  • Supported kitchen staff by preparing work areas before rush hours, streamlining cooking and serving process.
  • Assisted in food storage organization, labeling and dating food items for easy retrieval and rotation.
  • Washed dishes and assisted in bussing tables.
  • Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats.

Team Member

Arby's
Cabot, AR
12.2017 - 12.2018
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.

Education

Diploma - Nursing Assistant

Arkansas Career Training of The Ozarks
Lonoke, AR
04.2019

GED -

Arkansas Department of Career Education
Little Rock, AR
08.2017

Skills

  • Machine Operator
  • Gluing Techniques
  • Bookbinding Techniques
  • Saddle Stitching
  • Time Management
  • Teamwork and Collaboration
  • Problem-Solving
  • Attention to Detail
  • Problem-solving abilities
  • Reliability
  • Adaptability and Flexibility
  • Self Motivation
  • Analytical Thinking
  • Goal Setting
  • Adaptability
  • Quality Assurance
  • Communication
  • Customer Service
  • Interpersonal Skills
  • Stress Management
  • Decision Making
  • Physical Stamina

Timeline

Bindery Worker

Drum Line
05.2024 - Current

Dietary Aide

Carlisle School District
08.2023 - 05.2024

Dishwasher

Rockin' Pig Saloon
08.2021 - 02.2023

Team Member

Arby's
12.2017 - 12.2018

Diploma - Nursing Assistant

Arkansas Career Training of The Ozarks

GED -

Arkansas Department of Career Education
Terry Roy