Terry Roy
Carlisle,AR
Summary
Motivated individual with a passion for not only travel but of excellent customer service. If your airline gives me a shot you won't regret it, as everyday with my skills I bring and dedication I will go above and beyond to not only help my team-mates but to keep all passengers safe and enjoy their flight. I will give them a positive experience so good they will want to use your airline for their next flight.
Overview
7
7
years of professional experience
Work History
Bindery Worker
Drum Line
Stuttgart, AR
05.2024 - Current
- Prepared finished books for shipping by wrapping or packing books and stacking boxes on pallets.
- Cleaned machine to keep machines in working condition.
- Used large-volume hand machine punch and staplers to punch holes into paper sheets.
- Developed strong relationships with coworkers, fostering a positive team environment that encouraged collaboration and support.
- Maintained clean and organized workspaces, adhering to safety guidelines and reducing potential hazards in the bindery area.
- Examined bindery products for quality issues, such as imperfect bindings, loose pages or uncut threads and corrected problems prior to customer delivery.
- Stitched and glued endpapers and bindings to secure final products.
Dietary Aide
Carlisle School District
Carlisle, AR
08.2023 - 05.2024
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to students in accordance with established lunch schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment by hand.
- Coordinated with kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Followed all food safety regulations while preparing meals for students.
- Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
- Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
- Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
- Participated in regular team meetings to discuss performance goals, address challenges, and share best practices for continued growth and improvement
Dishwasher
Rockin' Pig Saloon
Eureka Springs, AR
08.2021 - 02.2023
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Contributed to a positive team environment through effective communication and collaboration with kitchen staff.
- Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
- Increased performance reliability under pressure by consistently meeting fast-paced dishwashing demands, even during the busiest service periods.
- Stepped into additional roles during busy times to boost coverage of important stations.
- Utilized effective time management skills to balance dishwashing duties with any additional cleaning or food preparation tasks assigned.
- Maintained a safe working environment by properly using and storing cleaning chemicals according to safety guidelines.
- Fostered a positive work environment by maintaining a professional attitude and appearance at all times.
- Adjusted water to correct temperature for optimum cleaning, rinsing and sanitizing.
- Collaborated effectively with servers and bussers to ensure timely clearing of tables, enhancing guest experience throughout their visit.
- Minimized cross-contamination risks by following proper procedures for washing cutting boards, knives, and other essential tools.
- Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
- Inspected dishwashing equipment and reported issues to supervisor.
- Bolstered team morale and productivity by maintaining positive attitude and assisting colleagues during high-pressure periods.
- Reduced risk of cross-contamination, meticulously organizing dishware and kitchen tools after thorough washing and sanitization.
- Supported kitchen staff by preparing work areas before rush hours, streamlining cooking and serving process.
- Assisted in food storage organization, labeling and dating food items for easy retrieval and rotation.
- Washed dishes and assisted in bussing tables.
- Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats.
Team Member
Arby's
Cabot, AR
12.2017 - 12.2018
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Education
Diploma - Nursing Assistant
Arkansas Career Training of The Ozarks
Lonoke, AR04.2019
GED -
Arkansas Department of Career Education
Little Rock, AR08.2017
Skills
- Machine Operator
- Gluing Techniques
- Bookbinding Techniques
- Saddle Stitching
- Time Management
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Problem-solving abilities
- Reliability
- Adaptability and Flexibility
- Self Motivation
- Analytical Thinking
- Goal Setting
- Adaptability
- Quality Assurance
- Communication
- Customer Service
- Interpersonal Skills
- Stress Management
- Decision Making
- Physical Stamina
Timeline
Bindery Worker
Drum Line
05.2024 - Current
Dietary Aide
Carlisle School District
08.2023 - 05.2024
Dishwasher
Rockin' Pig Saloon
08.2021 - 02.2023
Team Member
Arby's
12.2017 - 12.2018
Diploma - Nursing Assistant
Arkansas Career Training of The Ozarks
GED -
Arkansas Department of Career Education