Terry Shields

Received packages. Inspected them. Printed shipping labels, and packaging labels. Then took package to be shipped

• Assisted customers with product selection, enhancing overall shopping experience.
• Maintained accurate inventory levels through effective stock management practices.
• Processed transactions efficiently using point-of-sale systems, ensuring smooth checkout experiences.
• Trained new team members on sales techniques and customer service standards.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Prepared merchandise for sales floor by pricing or tagging.
• Helped customers locate products and checked store system for merchandise at other sites.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Solved customer challenges by offering relevant products and services.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
• Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
• Engaged with customers to effectively build rapport and lasting relationships.

• Operated production machinery to ensure efficient workflow and output quality.
• Collaborated with team members to meet daily production targets consistently.
• Conducted routine equipment inspections to maintain operational safety standards.
• Maintained cleanliness and organization of work area to comply with health regulations.
• Resolved issues quickly to maintain productivity goals.
• Volunteered for additional assignments during peak work periods to keep tasks on schedule.
• Adapted quickly to changes in production schedules, ensuring flexibility in operations.