Terry Silva
Richmond
Summary
Warehouse management professional with strong leadership skills and results-driven approach. Experienced in optimizing inventory control, streamlining operations, and ensuring safety compliance. Highly collaborative, adaptable to changing needs, and reliable. Proficient in logistics, team coordination, and problem-solving.
Overview
16
16
years of professional experience
Work History
Warehouse Manager
Palo Alto Foods
Union City, CA
01.2025 - Current
- Streamlined inventory management processes to reduce discrepancies and improve accuracy.
- Coordinated daily operations, ensuring efficient workflow and timely product distribution.
- Trained and mentored team members on safety protocols and best practices.
- Implemented new software systems for tracking shipments, enhancing visibility and reporting capabilities.
- Developed performance metrics to assess team productivity and operational efficiency.
- Oversaw compliance with health and safety regulations, maintaining a safe working environment.
- Collaborated with cross-functional teams to optimize supply chain logistics and reduce lead times.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
- Increased warehouse efficiency by implementing new inventory management systems and procedures.
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
- Fostered a positive workplace culture that motivated employees to perform their best while maintaining high morale.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
- Reduced product damage with improved packaging methods and training staff on proper handling techniques.
- Enhanced employee productivity, implementing effective scheduling and task delegation strategies.
- Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
- Improved efficiency and accuracy in order picking and packing processes, using technology to guide and verify worker activities.
- Facilitated collaboration between different departments to streamline processes and improve communication, leading to fewer errors and delays.
- Enhanced team productivity with regular training sessions on safety and operational procedures.
- Streamlined warehouse operations, leading to more efficient inventory management system by implementing advanced software solution.
- Led transition to paperless inventory system, significantly reducing errors and improving data accuracy.
- Managed budgeting for warehouse operations, carefully allocating resources to areas with highest return on investment.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Warehouse Lead
Cheetah Technologies
03.2018 - 07.2025
- Streamlined warehouse operations.
- Oversaw outbound shipping.
- Contributed to process improvements.
- Reduced customer complaints by 70%.
- Trained and coached new hires.
- Led cross-functional teams of 10 members.
Logistics Specialist
US Navy
Norfolk, VA
05.2010 - 07.2016
- Coordinated with suppliers and clients.
- Designed and launched a vendor management system.
- Developed key performance indicators (KPIs) for the logistics department.
- Collaborated with sales, production, and logistics.
- Ran demand forecasting models.
- Reduced regulatory issues.
Education
Associate of Science - Business Administration And Management
City College of San Francisco
San Francisco, CASkills
- Shipping and receiving
- Forklift operations
- Warehouse operations
- Inventory and stocking
- Problem-solving
- Order picking and processing
- Staff supervision
- Mentoring and training
- Order fulfillment
- Staff management
- Safety standards
- Team building and leadership
- Warehouse logistics
- Employee scheduling
- Logistics
- Operations management
- Logistics management
- Route optimization
- Vendor relationship management
- Waste reduction
- Policy development
- Warehouse organization
- Warehouse operation oversight
- Critical thinking
- Microsoft teams
- Microsoft dynamics 365
- Office 365 security
- Project planning
Timeline
Warehouse Manager
Palo Alto Foods
01.2025 - Current
Warehouse Lead
Cheetah Technologies
03.2018 - 07.2025
Logistics Specialist
US Navy
05.2010 - 07.2016
Associate of Science - Business Administration And Management
City College of San Francisco