Terry Smith
Lake Elsinore,CA
Summary
Driven Operations Manager with a proven track record at Aerospace & Defense Manufacturing Inc., excelling in process improvements and team leadership. Expert in operations management and quality assurance controls, achieving significant productivity boosts and compliance. Skilled in staff training and development, fostering a culture of continuous improvement and operational excellence. Seasoned Operations Manager and talented leader with eight years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Adaptable Quality Manager with a 11-year background in implementing and developing improvement processes through collaboration with cross-functional teams. First-rate computer, analysis and research skills. Specialties include achieving set targets, generating new strategies and maintaining accurate records. Seasoned Operations Manager and talented leader with eight years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Operations Manager
Aerospace & Defense Manufacturing Inc.
01.2022 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted yearly performance reviews, identifying areas for improvement and developing action plans to address them.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Assisted in recruiting, hiring and training of team members.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed systems and procedures to improve operational quality and team efficiency.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
- Implemented quality control systems that boosted overall product consistency and reliability.
Quality Manager
Astro-Tek Industries
08.2007 - 09.2021
- Managed root cause analysis investigations, determining underlying issues in product failures and implementing corrective actions as necessary.
- Managed and archived quality documentation and participated in internal and external quality audits.
- Facilitated cross-functional team collaboration, ensuring seamless communication between departments regarding quality matters.
- Conducted thorough audits to ensure adherence to industry standards and regulatory requirements, maintaining compliance consistently.
- Evaluated quality problems and performed assessments to identify and resolve issues.
- Mentored and encouraged employees to strive for excellence while fostering professional growth.
- Updated quality control standards, methods, and procedures to meet compliance requirements.
Assembly/Metrology Technician
Astro-Tek Industries
04.2007 - 08.2010
- Performed root cause analyses on recurring measurement errors, leading to implementation of corrective actions that reduced future discrepancies.
- Optimized tooling performance through precise calibration services that maintained dimensional accuracy across all production equipment components.
- Played a key role in achieving and maintaining ISO certification for our metrology lab by ensuring compliance with all requirements.
- Contributed to cost savings by recommending more efficient methods for calibration, testing, and inspection processes.
- Developed comprehensive reports detailing measurement results, trends, and recommended corrective actions for internal stakeholders to review.
- Increased customer satisfaction levels by providing detailed reports on part conformance, ensuring their expectations were met or exceeded consistently throughout production runs.
Education
Associate Of Business Management
Kaplan University
Davenport, IASkills
- Problem-Solving
- Team Leadership
- Customer Service
- Planning and Implementation
- Project Management
- Policies and procedures implementation
- Process Improvement
- Continuous improvements
- Quality Assurance Controls
- Project planning and development
- Risk Management
- Supply Chain Management
- PCMM/Laser Tracker
Certification
- Certified Quality Auditor,
- QA Manager Bootcamp
- Internal Audits
- Verisurf Software
Timeline
Operations Manager
Aerospace & Defense Manufacturing Inc.
01.2022 - Current
Quality Manager
Astro-Tek Industries
08.2007 - 09.2021
Assembly/Metrology Technician
Astro-Tek Industries
04.2007 - 08.2010
Associate Of Business Management
Kaplan University
- Certified Quality Auditor,
- QA Manager Bootcamp
- Internal Audits
- Verisurf Software
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