Summary
Overview
Work History
Education
Skills
Timeline
Generic

TERRY SNOW

Lindsay,OK

Summary

With a proven track record at KALCHEM INTERNATIONAL, I excel in chemical distribution and team leadership, enhancing safety and efficiency. My expertise in drug inventory control and fostering a positive work environment has significantly improved operational standards, achieving a notable increase in quality compliance and customer satisfaction.

Overview

13
13
years of professional experience

Work History

CHEM TECH

KALCHEM INTERNATIONAL
10.2023 - Current
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
  • Assisted with quality control measures to ensure accuracy in chemical distribution and compliance with regulations.
  • Implemented procedures to reduce errors, improving overall warehouse operations safety standards.
  • Distributed chemicals from stock containers to correct packages.
  • Typed and printed out chemical labels.
  • Received incoming supplies and stocked in correct locations.
  • Supported operations with filing, copying and faxing.

Partner

Sonics Drive In
04.2022 - 10.2023
  • Trained new employees on company policies, procedures, and food preparation techniques to ensure consistent product quality.
  • Improved customer satisfaction by implementing efficient service strategies and maintaining a clean, organized restaurant environment.
  • Monitored cash handling procedures closely to prevent theft or discrepancies in revenue reporting accurately.
  • Resolved customer complaints promptly and professionally, resulting in increased loyalty and repeat business.
  • Managed inventory levels for optimal cost control and minimized waste by regularly reviewing stock and making appropriate adjustments.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Ensured compliance with all health department regulations, maintaining high standards of sanitation throughout the establishment.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Streamlined kitchen operations by organizing workflows more effectively, resulting in reduced wait times for customer orders.
  • Created and implemented policies to achieve customer satisfaction and maintain food service standards.
  • Collaborated with management team members to develop initiatives aimed at increasing overall restaurant profitability.
  • Scheduled staff shifts efficiently while balancing labor costs against anticipated business demands.
  • Implemented regular maintenance schedules for equipment to reduce downtime and improve overall operational efficiency.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
  • Carefully interviewed, selected, trained, and supervised staff.

CO MANAGER

Sonics Drive In
08.2015 - 04.2022
  • Managed inventory control, ensuring optimal stock levels while minimizing shrinkage and wastage.
  • Resolved complex customer complaints promptly and effectively, maintaining high levels of customer satisfaction while protecting business interests.
  • Ensured compliance with company policies, procedures, and safety regulations by monitoring operations on a daily basis.
  • Partnered with other Co-Managers to share best practices, learn from collective experiences, and improve overall store performance.
  • Improved employee retention rates by fostering a positive work environment through team-building activities and open communication.
  • Managed scheduling for all employees to ensure adequate coverage during peak periods without compromising labor cost objectives.
  • Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
  • Assisted in the recruitment process by conducting interviews and selecting top-performing candidates who aligned with the company''s values.
  • Approved regular payroll submissions for employees.
  • Oversaw financial management tasks such as budget planning, expense tracking, and payroll administration, contributing to the overall profitability of the store.
  • Implemented loss prevention measures, reducing instances of theft and improving store security.
  • Cross-trained existing employees to maximize team agility and performance.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

WEIGH TECHNITIAN

KALCHEM INTERNATIONAL
08.2011 - 12.2015
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.
  • Answered central telephone system and directed calls accordingly.
  • Corresponded with clients through email, telephone, or postal mail.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Enhanced front desk operations by efficiently managing incoming calls, ensuring prompt customer service.
  • Ensured proper chemical storage, maintaining optimal inventory levels for efficient business operations.
  • Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
  • Assisted with quality control measures to ensure accuracy with chemical distrubution and compliance with regulations.
  • Typed and printed out chemical labels.
  • Handled inventory stock by counting inventory items, checking delivery quantities, reviewing chemical expirations and ordering additional products.

Education

GED -

LINDSAY HIGH SCHOOL
Lindsay, OK

Skills

  • Chemical distribution
  • Supply Restocking
  • Drug Inventory Control
  • Drug Classification Knowledge
  • Drug safety
  • Labeling Accuracy
  • Verifying orders

Timeline

CHEM TECH

KALCHEM INTERNATIONAL
10.2023 - Current

Partner

Sonics Drive In
04.2022 - 10.2023

CO MANAGER

Sonics Drive In
08.2015 - 04.2022

WEIGH TECHNITIAN

KALCHEM INTERNATIONAL
08.2011 - 12.2015

GED -

LINDSAY HIGH SCHOOL

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TERRY SNOW