Results oriented and technically skilled professional with versatile operational and administrative skill sets developed through 20 years' experience. Excel in resolving challenges with process improvements and procedures proven to increase efficiency and balance customer satisfaction with company goals and metrics.
Overview
24
24
years of professional experience
Work History
Senior Administrative Assistant
SANOFI
02.2022 - Current
Partnering with Lead of US Oncology – Patient Support Services and his leadership team to align on priorities and ensure clarity on roles and responsibilities for task execution
High-level administrative support services with meeting logistics, travel coordination and calendar management assistance
Maintain departmental Headcount, organization chart and roster
Support department employee recognition program
Model all Play to Win behaviors and contribute to a positive and inclusive culture
Assist with ad-hoc projects and prioritize conflicting needs.
Wedding Planning Consultant
Private Consultant
02.2021 - 12.2021
Coordinate wedding coordination with clients, negotiate vendor contracts, and ensure that wedding-day activities run smoothly.
Executive Administrator
Framework Homeownership
02.2019 - 03.2020
Aided the executive team with regards to the governance of Framework supporting its board and committees, including communication with board and C-Level committee chair/members, organizing and scheduling meetings
Assisted with follow-up and tracking of deliverables related to governance
Assisted in editing and assembling board and committee meeting materials, including draft agendas, recording, and preparing meeting minutes for boards and committees
Ensured compliance and maintaining governance records and documents, electronic and/or on paper
Worked closely with Operations and Talent and Culture staff to support the activities of the Senior Leadership Team High-level administrative support services to the Senior leadership Team with meeting coordination, complex travel coordination, heavy calendar management and gate-keeping services Assisted with ad-hoc projects.
Office Manager
Keolis North America, Inc
02.2017 - 08.2018
Provided high-level administrative support services to the Chief Executive Officer of Keolis North America including complex travel coordination, heavy calendar management and gate-keeping services
Assisted with ad-hoc projects
Managed schedules, organized office functions, and oversaw daily operations of the office
Effectively interface with employees from other groups within Keolis and Senior Executives inside and outside the company and recognizes key players within all organizations
Preparation of expense report and assisted with time reporting
Developed on-boarding protocols providing initial support that expedited staff assimilation
Championed the organizational culture and assist with team building initiatives and overall support for maintenance of organizational culture and employee morale
Coordinated company events.
Executive Assistant/Office Manager
Consilio
01.2016 - 12.2016
Liaison for the Managing Directors of Legal Spend Analytics US providing various administrative support, services including complex domestic and international travel coordination, meeting management and gate-keeping services
Facilitated department's engagement process including preparing risk assessment, conflict searches, and the RFP/Proposal generation process
Served as office manager to the Framingham office
Worked collaboratively with a group of assistance to provide seamless administrative support to global executive team.
Executive Assistant
Huron Consulting Group
05.2007 - 12.2015
Preformed various administrative support and gate-keeping services for the Managing Director of Legal Spend Analytics US and NE Sales
Developed relationships with key internal/external client contacts, gaining recognition as a team resource and Change Management contributor
Coordinated and tracked action items, monitor inbox, task lists and disseminated information to ensure 100% on-time delivery of assigned projects
Facilitated department's engagement process including preparing risk assessment, conflict searches, and the RFP/Proposal generation process
Monitored resource utilization against engagement requirements and budget
Managed project economics including tracking project budget, create and deliver invoices, and managed collection process
Aided in the creation of communication collateral, graphics, and re-branding for Huron Legal with corporate Marketing and Huron Legal management team
Partnered with the corporate Human Resource and Operations departments with on-boarding new Huron Legal group administrative staff.
Executive Assistant
Aspen Technology, Inc
03.2000 - 05.2005
Preformed various administrative support and gate-keeping services for the two divisional Managing Directors
Served as point-of-contact for key internal/external client contacts
Coordinated and tracked action items, monitor inbox, task lists and disseminated information to ensure 100% on-time delivery of assigned projects
Spearheaded a quarterly customer survey effort giving management its best picture of what was working for customers and what was not
This led to company changes which led to the company winning the STAR AWARD for Excellent Customer Support
Worked with a group of assistants to plan and execute a company event called Aspen World, a gathering of all Aspen Tech customers and vendors worldwide used to kick-off recent technology and exhibit existing technology.
Education
Master of Education (Management focused) -
Cambridge College
Bachelor of Science - Business Administration -
Emmanuel College
Skills
Meeting Logistics
Gatekeeping & Scheduling
Office Management
Prioritize conflicting needs
Prioritize and execute tasks with minimal direction or supervision