Summary
Overview
Work History
Education
Skills
Timeline
Generic

Terry Spinler

Fredonia,NY

Summary

Proven leader with extensive experience in retail and food service management, notably at Walgreens Boots Alliance, where I spearheaded inventory accuracy initiatives and staff development. Skilled in operations management and customer relations, I excel in driving sales growth and enhancing team productivity through effective training and motivation. Achieved significant improvements in inventory management and customer satisfaction.

Overview

40
40
years of professional experience

Work History

Assistant Manager

Dollar General Store
06.2024 - 10.2024

Regenal Implementation Team /Key Holder Supervisor

Walgreens Boots Alliance
07.2008 - 06.2024
  • Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
  • Performed data entry and completed proper paperwork.
  • Completed physical inventory counts each month.
  • Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
  • Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
  • Participated in annual physical inventories to verify accuracy of records and identify any discrepancies that needed correction.
  • Trained new employees on proper procedures, boosting their ability to contribute effectively as part of the team.
  • Managed the return process for damaged or defective goods, ensuring prompt resolution for customers and minimizing financial loss for the company.
  • Provided excellent customer service by quickly responding to inquiries and resolving concerns related to inventory availability or shipment status.
  • Prepared detailed reports on inventory levels and movement trends, providing valuable information for decision-making purposes.

Clerk/Shelf Stocker

Omalia’s Liquor Stoe
10.2007 - 01.2020
  • Assisted with onboarding of new employees.
  • Maintained a clean and organized store environment for optimal shopping experience.
  • Answered customer questions and provided detailed product information.
  • Helped customers locate desired items and transfer oversized items to vehicles.
  • Unloaded arriving product stock and moved to store display areas.
  • Enhanced customer satisfaction by promptly assisting with inquiries and locating products.
  • Improved product availability by efficiently stocking shelves and maintaining proper inventory levels.

Cook Shift Leader

Aldrich Dairy
09.1984 - 09.2007
  • Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
  • Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Successfully managed inventory and reduced waste by carefully monitoring food usage and rotating stock.
  • Placed orders to restock items before supplies ran out.
  • Inspected freezer and refrigerator daily to check and maintain proper temperatures.
  • Enhanced customer satisfaction by consistently delivering high-quality meals in a timely manner.
  • Trained and mentored new cooks, resulting in increased productivity and improved teamwork within the kitchen staff.
  • Maintained well-organized mise en place to keep work consistent.
  • Handled high-pressure situations calmly and professionally, maintaining focus on completing tasks efficiently without compromising quality.
  • Supported overall restaurant success through cross-training in various positions when necessary to provide adequate coverage during busy times.
  • Improved kitchen efficiency by implementing streamlined cooking processes and procedures.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Collaborated with front-of-house staff to ensure seamless communication between kitchen and dining room teams for optimal guest satisfaction.
  • Streamlined food preparation tasks for more efficient service during peak hours.
  • Upheld strict adherence to company policies regarding food handling practices, employee conduct, and dress code requirements.
  • Assisted in menu planning and development, incorporating guest feedback and industry trends to keep offerings fresh and appealing.
  • Contributed to positive workplace culture by fostering open communication among team members and addressing issues proactively before they escalated.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.

Education

High School Diploma -

Brocton Centeral
Brocton, NY
06.1980

Skills

  • Money Handling
  • Customer Relations
  • Team motivation
  • Product and service knowledge
  • Staff Training and Development
  • Task Delegation
  • Staff Management
  • Workload Management
  • Employee Scheduling
  • Retail Operations
  • Operations Management
  • Customer rapport
  • Recruiting and interviewing
  • Project management abilities
  • Sales Growth
  • Staff Development
  • Cost Control
  • Schedule oversight
  • Project Management

Timeline

Assistant Manager

Dollar General Store
06.2024 - 10.2024

Regenal Implementation Team /Key Holder Supervisor

Walgreens Boots Alliance
07.2008 - 06.2024

Clerk/Shelf Stocker

Omalia’s Liquor Stoe
10.2007 - 01.2020

Cook Shift Leader

Aldrich Dairy
09.1984 - 09.2007

High School Diploma -

Brocton Centeral
Terry Spinler