Terry Staggs
Hewitt,TX
Summary
Dynamic leader with proven expertise in inventory management and customer service management, honed at Hewitt United Super IGA. Excelled in maximizing sales and minimizing shrinkage, demonstrating exceptional problem-solving and interpersonal skills. Skilled in fostering a positive shopping environment, significantly enhancing customer satisfaction and loyalty.
Professional retail management professional with proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. Enthusiastic about creating positive shopping experience and optimizing store performance.
Knowledgeable [Desired Position] with proven background in managing retail operations and leading teams to success. Known for optimizing store layouts and improving customer satisfaction through effective merchandising strategies. Demonstrated ability in team leadership and inventory management.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Store Manager
Hewitt United Super IGA
08.1989 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Assisted in recruiting, hiring and training of team members.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
Frozen and Dairy Manager
Appletree
01.1994 - 01.1995
Made orders as well as stocked and merchandised both departments
Education
Business
McLennan Community College
Waco, TXHigh School Diploma -
Midway High School
Hewitt, TX05-1991
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Inventory management
- Customer service management
- Store operations
- Friendly and positive
- Store opening and closing
Certification
TABC Seller-Server Traning Certificate
Timeline
Frozen and Dairy Manager
Appletree
01.1994 - 01.1995
Store Manager
Hewitt United Super IGA
08.1989 - Current
Business
McLennan Community College
High School Diploma -
Midway High School
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