Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Work Availability
Quote
Timeline
BusinessDevelopmentManager
Terry Strain

Terry Strain

Mansfield,TX

Summary

Results-driven professional leads, motivates and collaborates with teams of mechanics. Experienced in troubleshooting and diagnosing repair issues. Committed to implementing best practices and standards to deliver customer satisfaction. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking bringing 30+ years of experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters. Strong knowledge of hand and power tool operation and safety measures. Versatile Maintenance Supervisor skillful in troubleshooting with top-notch repair knowledge and technical expertise. Accustomed to reviewing highly technical documentation to assess scope and develop repair strategy. Focused, reliable and results-driven with good safety records and attention to detail. Energetic maintenance Supervisor particularly skilled in fixing plumbing systems. Committed to conducting routine inspections of premises and equipment to prevent hazards and damage. Organized and detail-oriented with 30+ years of experience in maintenance field. Energetic Maintenance Supervisor particularly skilled in fixing plumbing systems. Committed to conducting routine inspections of premises and equipment to prevent hazards and damage. Organized and detail-oriented with 30+ years of experience in maintenance field. Energetic Maintenance Supervisor particularly skilled in fixing plumbing systems. Committed to conducting routine inspections of premises and equipment to prevent hazards and damage. Organized and detail-oriented with 30+ years of experience in maintenance field. Energetic Maintenance Supervisor particularly skilled in fixing plumbing systems. Committed to conducting routine inspections of premises and equipment to prevent hazards and damage. Organized and detail-oriented with 30+years of experience in maintenance field.

Overview

9
9
years of professional experience

Work History

Apartment Maintenance Supervisor

Steadfast Management Company
2022.02 - 2023.02
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Completed daily, weekly and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
  • Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
  • Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
  • Installed new locks, door handles and door closers.
  • Operated sledge hammers, shovels, picks, rakes, weed trimmers and leaf blowers to maintain exterior of facility.
  • Worked frequently with mechanical and plumbing systems to complete knowledgeable inspections and skilled repairs.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Assessed operating conditions and adjusted settings to maximize performance and equipment longevity.
  • Finalized work on building systems by completing basic carpentry and other finish work.

Maintenance Supervisor

The Niklas Foundation
2021.05 - 2022.12
  • Kept track of equipment, inventories and system upgrades in order to prepare and present detailed reports to upper management.
  • Supervised [Number] employees and scheduled shifts.
  • Increased productivity by reducing downtime, budgeting effectively, allocating tasks and maintaining high standards of safety and work quality.
  • Analyzed and identified equipment failure root causes and initiated correction actions.
  • Observed guidelines, specifications and detailed instructions to meet strict operational and maintenance regulations.
  • Monitored employee work tasks while installing, aligning and balancing new equipment for projects.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Provided guidance to management regarding project bids for onsite improvements.
  • Assessed operating conditions and adjusted settings to maximize performance and equipment longevity.
  • Paid close attention to guidelines, specifications and detailed instructions to continuously adhere to strict operational and maintenance regulations.
  • Established and documented protocols for preventive maintenance procedures, decreasing equipment issues and reducing downtime [Number]%.
  • Rolled out improved training programs for maintenance employees.

Maintenance Technician

Carroll Management
2020.09 - 2021.05
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Followed work orders and specifications for machine and equipment replacement, repair or maintenance.
  • Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
  • Completed daily, weekly and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.

Maintenance Supervisor

Carroll Management Group
2020.03 - 2020.09
  • Kept track of equipment, inventories and system upgrades in order to prepare and present detailed reports to upper management.
  • Supervised [Number] employees and scheduled shifts.
  • Increased productivity by reducing downtime, budgeting effectively, allocating tasks and maintaining high standards of safety and work quality.
  • Analyzed and identified equipment failure root causes and initiated correction actions.

Maintenance Supervisor

Carroll Management Group
2020.02 - 2020.03
  • Kept track of equipment, inventories and system upgrades in order to prepare and present detailed reports to upper management.
  • Supervised [Number] employees and scheduled shifts.
  • Increased productivity by reducing downtime, budgeting effectively, allocating tasks and maintaining high standards of safety and work quality.
  • Analyzed and identified equipment failure root causes and initiated correction actions.

Plumbing Apprentice

Strain Plumbing Co
2019.04 - 2020.01
  • Performed basic and semi-skilled work under supervision and instruction from lead plumber.
  • Removed old sinks, toilets and pipes in preparation for installation of new fixtures.
  • Organized and moved materials from truck to job site to support project requirements.
  • Listened to instructions from [Job Title], gaining valuable onsite job training.
  • Followed safety practices with tools and general behaviors to prevent accidents and safeguard equipment.
  • Tested for leaks in new and repaired systems to verify functional and safe working condition.
  • Unclogged sinks and toilets for customers using tools and drain cleaners.
  • Safely handled tools and equipment in large-scale projects.
  • Requested equipment and supplies to maintain inventory and availability of required items.
  • Set up appliances like water heaters, filters and dishwashers with correct settings to maximize performance.
  • Measured, threaded and cut materials to correct angles.
  • Located and repaired or replaced worn and broken components to enhance system functionality and durability.
  • Filled pipe systems with water and air to determine location of leaks.
  • Assisted with repairs to steam, drainage and sewer lines, using [Tool] and [Tool].
  • Fabricated piping pieces and components in line with design specifications for each system.
  • Drilled holed into parts of existing structures to complete piping meeting applicable [Type] and [Type] codes.
  • Provided emergency services to install and repair toilets, water heaters, appliances and showers to maintain [Number]% customer satisfaction ratings.

Maintenance Supervisor

Lincoln Property
2019.04 - 2019.06
  • Kept track of equipment, inventories and system upgrades in order to prepare and present detailed reports to upper management.
  • Supervised [Number] employees and scheduled shifts.
  • Increased productivity by reducing downtime, budgeting effectively, allocating tasks and maintaining high standards of safety and work quality.
  • Analyzed and identified equipment failure root causes and initiated correction actions.
  • Observed guidelines, specifications and detailed instructions to meet strict operational and maintenance regulations.
  • Monitored employee work tasks while installing, aligning and balancing new equipment for projects.

Plumbing Technician

Strain Plumbing CO
2018.05 - 2019.04
  • Maintained, installed, repaired and altered piping systems, plumbing fixtures, traps and soil waste and vent pipes.
  • Mastered and adhered to plumbing codes, installation requirements and governmental regulations.
  • Performed routine maintenance of plumbing systems in residential and commercial buildings.
  • Continued plumbing education and kept abreast of industry updates and improvements to best serve client needs.
  • Established and maintained positive working relationships with supervisors, co-workers and customers.
  • Installed, repaired and maintained water, gas and sewer systems.
  • Studied building plans and working drawings to determine work aids required and sequence of installations.

Regional Operations Manager

CF Residential
2014.04 - 2017.07
  • Enhanced regional branch performance by implementing proven management processes to increase revenue.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Developed processes to save on costs and prevent losses.
  • Traveled to over [Number] locations per week to manage each store and perform reviews of individual managers and employees.21
  • Traveled to over [Number] locations per week to manage each store and perform reviews of individual managers and employees.21
  • Traveled to over [Number] locations per week to manage each store and perform reviews of individual managers and employees.11
  • Traveled to over [Number] locations per week to manage each store and perform reviews of individual managers and employees.
  • Suggested corrective services to handle customer complaints.
  • Hired and trained [Number] new employees in [Year].
  • Implemented ticket tracking system and worked with team to create customized system for improved tracking and logging of work issues.
  • Trained new employees on proper protocols and customer service standards.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Education

No Degree - Fork Lift Certification

Liftoff
Fort Worth, TX
05.2023

Bachelor of Arts - CPO Certification

AATC
Euless, TX
06.2022

Certification - HVAC Installation And Repair

Ferris State University
Big Rapids, MI
03.2001

No Degree - Wildland/Forest Firefighting And Investigation

Oklahoma Forestry Division
Idabel, OK
06.1982

High School Diploma -

Fort Towson High School
Fort Towson, OK
05.1982

No Degree - Welding Technology

Kiamichi Technology Center - Hugo
Hugo, OK
05.1982

Skills

  • Facility Upkeep
  • System Layouts
  • Lawn Mowing
  • Active Listening
  • Customer Needs Assessments
  • Chemical Cleaners
  • Facility Inspections
  • Guest Satisfaction
  • Technical Documentation
  • Work Order Management
  • Repair Procedures
  • Duty Delegation
  • Advanced Troubleshooting
  • Daily Progress Reports
  • Vendor Engagement
  • Reading Comprehension
  • Service Calls
  • Building Security
  • Plumbing Repairs
  • Electrical Systems
  • Time Management
  • Basic Tools
  • Apartment Painting
  • Project Deadlines
  • Electrical Component Replacement
  • Template Construction
  • Wiring Installation and Repair
  • Accurate and Precise
  • Inspect Completed Work
  • Improve Employee Performance
  • Cutting Torches
  • Light Carpentry
  • Facility Upkeep
  • Material Inventory
  • Grounds Maintenance
  • Equipment Operation
  • Tracking Systems
  • Safety Compliance
  • Task Prioritization
  • Minor Repairs
  • Operational Systems
  • Company Quality Standards
  • Ventilation Systems
  • Detailed Instruction
  • Physical Strength and Stamina
  • Computerized Maintenance Management
  • Construction Methods
  • Operational Safety
  • Professional Communication
  • Maintain Equipment
  • Order Parts
  • Dependable and Consistent
  • Ventilation and Air Conditioning
  • Facilities Painting and Repair
  • Hand and Power Tool Operation
  • Daily Facility Operations
  • Trash Collection
  • Adaptability and Flexibility
  • Product Specifications
  • Problem Detection and Resolution
  • Welding and Brazing
  • Wooden Structure Building and Repair
  • Fixtures
  • Cleaning

Accomplishments

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Additional Information

REFRENCES


JEFF SPICER

THE NICKLAS FOUNDATION

JEFF@NICKLASFOUNDATION.ORG

PH# 817-891-0146


MICHELLE RODRIGOUS

KYRA MANAGEMENT

MICJANROD@GMAIL.COM

817-666-8544


MEGAN SILVA

STEADFAST MANAGEMENT

MEGAN.SILVA@STEADFASTMGMT.COM

817-808-4518

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Paying attention to simple little things that most men neglect makes a few men rich.
Henry Ford

Timeline

Apartment Maintenance Supervisor

Steadfast Management Company
2022.02 - 2023.02

Maintenance Supervisor

The Niklas Foundation
2021.05 - 2022.12

Maintenance Technician

Carroll Management
2020.09 - 2021.05

Maintenance Supervisor

Carroll Management Group
2020.03 - 2020.09

Maintenance Supervisor

Carroll Management Group
2020.02 - 2020.03

Plumbing Apprentice

Strain Plumbing Co
2019.04 - 2020.01

Maintenance Supervisor

Lincoln Property
2019.04 - 2019.06

Plumbing Technician

Strain Plumbing CO
2018.05 - 2019.04

Regional Operations Manager

CF Residential
2014.04 - 2017.07

No Degree - Fork Lift Certification

Liftoff

Bachelor of Arts - CPO Certification

AATC

Certification - HVAC Installation And Repair

Ferris State University

No Degree - Wildland/Forest Firefighting And Investigation

Oklahoma Forestry Division

High School Diploma -

Fort Towson High School

No Degree - Welding Technology

Kiamichi Technology Center - Hugo
Terry Strain