Terry Totenhagen
Las Vegas,NV
Summary
Resourceful vice president with several years of results-oriented experience in business intelligence and operations management. Culturally-sensitive and ethical professional with demonstrated success in developing and implementing optimized solutions. Versatile leader recognized for driving results in collaborative, inclusive manner.
Overview
11
11
years of professional experience
Work History
VP Casino Operations
Mystic Lake Casino and Hotel
Prior Lake, MN
01.1990 - 12.2000
- Implemented cost reduction initiatives to enhance profitability.
- Developed training programs that enhanced employee engagement and job satisfaction.
- Oversaw daily activities of departments such as finance, marketing, sales, customer service, operations, and human resources.
- Established policies and procedures that improved operational efficiency across multiple departments.
- Facilitated meetings among senior executives from different divisions to share best practices.
- Provided leadership during times of organizational change by managing transitions effectively.
Education
GED -
Bradford High School
Kenosha, WI03-1985
Skills
- Operations Management
- Corporate Communications
- Performance Improvement
- Operations Oversight
- Procedure Implementation
- Program Oversight
- Revenue Generation
- Strategic Planning
- Policy Development
- Schedule Management
- Operational leadership
- Expense Reporting
Timeline
VP Casino Operations
Mystic Lake Casino and Hotel
01.1990 - 12.2000
GED -
Bradford High School
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