TERRY TURNER
Sulphur,OK
Summary
Experienced Ford Technician and Shop Foreman with over 30 years in engine troubleshooting and diagnostics. Expertise in fostering team collaboration and mentoring new technicians. Actively contribute as Chairman of the Ford Asset Advisory Committee and serve on two vocational advisory boards, enhancing industry standards and training.
Overview
11
11
years of professional experience
Work History
SHOP FOREFAM
Seth Wadley Ford Lincoln Mercury
Pauls Valley, Oklahoma
10.2022 - Current
- Troubleshot complex problems using advanced technical skills and implemented effective solutions.
- Developed innovative ideas to improve team performance and achieve better outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Engaged customers in conversation using effective interpersonal skills to enhance service experience.
- Maintained updated knowledge through continuing education and advanced training.
- Completed day-to-day duties accurately and efficiently.
FORD SERVICE TECHNICIAN
Seth Wadley Ford Lincoln Mercury
Pauls Valley, Oklahoma
08.2014 - Current
- Diagnosed vehicle issues using advanced diagnostic tools and software.
- Performed routine maintenance on various Ford and Lincoln models efficiently.
- Troubleshot electrical circuits using schematics and diagrams.
- Diagnosed problems and determined solutions for various customer issues.
- Identified potential problems during routine inspections in order to prevent future breakdowns.
- Collaborated with team members to resolve complex service challenges promptly.
- Assisted in training new technicians on best practices and company procedures.
Education
Associate of Applied Science - FORD ASSET
OSU TECH OKMULGEE
Okmulgee, OK08-1992
Skills
- Engine troubleshooting
- Diagnostic software
- Electrical system diagnosis
- Customer relations
- Team collaboration
- Problem solving
- Attention to detail
- Training facilitation
- Supervision and leadership
- Organization and time management
- Maintenance & repair
Accomplishments
FORD MASTER AND SENIOR MASTER TECHNICIAN
References
References available upon request.
Timeline
SHOP FOREFAM
Seth Wadley Ford Lincoln Mercury
10.2022 - Current
FORD SERVICE TECHNICIAN
Seth Wadley Ford Lincoln Mercury
08.2014 - Current
Associate of Applied Science - FORD ASSET
OSU TECH OKMULGEE