Terry VanAusdall
Santa Clarita,California
Summary
Friendly Job Title with Number years of dedicated customer service experience. Dedicated to exceeding service goals through effective communication skills and abilities. Expert in Software with training in Area of expertise services.
Competent Job Title driven to exceed sales goals and build long-term relationships with customers. Facilitate positive experiences through high-quality customer care and prompt resolution of complaints and issues.
Knowledgeable and dedicated customer service professional with extensive experience in Type industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Front-end Customer Service
Walmart
Santa Clarita, California
07.2008 - Current
I help customers if they have any problems with their purchases or with trying to find out how to work the machines, scan and go. Where to put the money which prompt to push so they can have a friendly and fast experience with our company. I am proud to have served this many years, I am a long time faithful, honest and dependable employee. Wanting to Adventure with your new company.
Front End Security
Walmart
Santa Clarita, California
07.2015 - 01.2018
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Trained team members in successful strategies to meet operational and sales targets.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
Skills
- Special Events
- Building Customer Trust and Loyalty
- Bagging Groceries
- Providing Feedback
- Visitor Management
- Front-End Support
- Guest Satisfaction
- Invoice Verification
- Special Requests
- Guest Interaction
- Customer Retention Strategies
- Credit Card Applications
- Rewards Programs
- Customer Service and Assistance
- Cash Counting
- Food Safety Guidelines
- Client Relationships
- Office Meetings
- Loss Prevention Goals Monitoring
- Sales and Upselling
- Excellent Attention to Detail
- Visual Displays
- Company Standards
- Sales Report Generation
- Sales Quota Achievement
- Team-Oriented and Cooperative
- Best Practices Management
Accomplishments
- Documented and resolved Issue which led to Results.
- Supervised team of Number staff members.
- Collaborated with team of Number in the development of Project name.
Certification
- Area of certification Training - Timeframe
- Area of expertise License - Timeframe
- Licensed Job Title - Timeframe
- Certified Job Title, Company Name - Timeframe
Languages
English
Native or Bilingual
Timeline
Front End Security
Walmart
07.2015 - 01.2018
Front-end Customer Service
Walmart
07.2008 - Current
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