Summary
Overview
Work History
Education
Skills
Timeline
Generic

TERRY WAITS

Puyallup,WA

Summary

Highly motivated Sales Associate with extensive customer service and sales experience. Proven track record of driving increased revenue, improving the buying experience, and elevating the company's profile within targeted markets. Recognized consistently for outstanding sales performance and excellence in customer service.

Overview

25
25
years of professional experience

Work History

Sales Associate

Wheel-1/The Wheel Group
11.2021 - 09.2024

● Provide customers with ongoing technical support.
● Complete expense reports, sales reports, and other
paperwork.
● Maintain customer records, using automated systems.
● Emphasize product features based on analyses of customers' needs, and on technical knowledge of
product capabilities and limitations.
● Collaborate with colleagues to exchange information such as selling strategies and marketing
information.
● Answer customers' questions about products, prices, availability, product uses, and credit
terms.
● Contact new and existing customers to discuss their needs, and to explain how these needs could be met by
specific products and services.

Sales Associate

RaceLine Wheels
10.2020 - 11.2021

● Provide customers with ongoing technical support.
● Complete expense reports, sales reports, and other
paperwork.
● Maintain customer records, using automated systems.
● Emphasize product features based on analyses of customers' needs, and on technical knowledge of
product capabilities and limitations.
● Collaborate with colleagues to exchange information such as selling strategies and marketing
information.
● Answer customers' questions about products, prices, availability, product uses, and credit
terms.
● Contact new and existing customers to discuss their needs, and to explain how these needs could be met by
specific products and services.

Sales

Wheel Pros
09.2018 - 04.2020
  • Provide customers with ongoing technical support
  • Complete expense reports, sales reports, and other paperwork
  • Maintain customer records, using automated systems
  • Emphasize product features based on analyses of customers' needs, and on technical knowledge of product capabilities and limitations
  • Collaborate with colleagues to exchange information such as selling strategies and marketing information
  • Answer customers' questions about products, prices, availability, product uses, and credit terms
  • Contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services

Outside Sales

Wheel-1/The Wheel Group
04.2017 - 07.2018
  • Visit establishments to evaluate needs and to promote product or service sales
  • Contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services
  • Answer customers' questions about products, prices, availability, product uses, and credit terms
  • Complete expense reports, sales reports, and other paperwork
  • Prepare sales presentations and proposals that explain product specifications and applications
  • Provide customers with ongoing technical support
  • Maintain customer records, using automated systems
  • Plan and direct activities such as sales promotions, coordinating with other department heads as required
  • Monitor market conditions, product innovations, and competitors' products, prices, and sales

Manager

Tire and Wheel Master
08.2012 - 04.2017
  • Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes
  • Manage staff, preparing work schedules and assigning specific duties
  • Visit establishments to evaluate needs and to promote product or service sales
  • Contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services
  • Answer customers' questions about products, prices, availability, product uses, and credit terms
  • Complete expense reports, sales reports, and other paperwork
  • Prepare sales presentations and proposals that explain product specifications and applications
  • Provide customers with ongoing technical support
  • Maintain customer records, using automated systems
  • Maintain and monitor inventory levels
  • Plan and direct activities such as sales promotions, coordinating with other department heads as required
  • Monitor market conditions, product innovations, and competitors' products, prices, and sales
  • Accounts receivables
  • Cash deposits and scanned checks daily

Sales

Wheel Pros
04.2010 - 03.2012
  • Provide customers with ongoing technical support
  • Complete expense reports, sales reports, and other paperwork
  • Maintain customer records, using automated systems
  • Emphasize product features based on analyses of customers' needs, and on technical knowledge of product capabilities and limitations
  • Collaborate with colleagues to exchange information such as selling strategies and marketing information
  • Answer customers' questions about products, prices, availability, product uses, and credit terms
  • Contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services

Manager

MHT Wheels
04.2006 - 01.2010
  • Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes
  • Manage staff, preparing work schedules and assigning specific duties
  • Collaborate with colleagues to exchange information such as selling strategies and marketing information
  • Maintain customer records, using automated systems
  • Attend sales and trade meetings, and read related publications in order to obtain information about market conditions, business trends, and industry developments
  • Complete expense reports, sales reports, and other paperwork
  • Inform customers of estimated delivery schedules, service contracts, warranties, or other information pertaining to purchased products
  • Contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services
  • Provide customers with ongoing technical support
  • Prepare sales presentations and proposals that explain product specifications and applications
  • Complete product and development training as required
  • Answer customers' questions about products, prices, availability, product uses, and credit terms
  • Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences
  • Visit establishments to evaluate needs and to promote product or service sales
  • Maintain and monitor inventory levels

Manager

American Racing
04.1999 - 04.2006
  • Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes
  • Manage staff, preparing work schedules and assigning specific duties
  • Visit establishments to evaluate needs and to promote product or service sales
  • Contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services
  • Answer customers' questions about products, prices, availability, product uses, and credit terms
  • Complete expense reports, sales reports, and other paperwork
  • Prepare sales presentations and proposals that explain product specifications and applications
  • Provide customers with ongoing technical support
  • Maintain customer records, using automated systems
  • Maintain and monitor inventory levels
  • Plan and direct activities such as sales promotions, coordinating with other department heads as required
  • Monitor market conditions, product innovations, and competitors' products, prices, and sales
  • Managed three warehouses - Albuquerque, NM, Seattle, WA and Hayward, Ca

Education

High School -

Lakes High School
Lakewood, WA

Skills

  • Microsoft Office (Word, Outlook, Excel, PowerPoint)
  • Customer interaction
  • Inside and outside sales
  • Vehicle fitments and applications
  • Reliable and punctual
  • Relationship Building
  • Exceptional customer service
  • Goal-Oriented

Timeline

Sales Associate

Wheel-1/The Wheel Group
11.2021 - 09.2024

Sales Associate

RaceLine Wheels
10.2020 - 11.2021

Sales

Wheel Pros
09.2018 - 04.2020

Outside Sales

Wheel-1/The Wheel Group
04.2017 - 07.2018

Manager

Tire and Wheel Master
08.2012 - 04.2017

Sales

Wheel Pros
04.2010 - 03.2012

Manager

MHT Wheels
04.2006 - 01.2010

Manager

American Racing
04.1999 - 04.2006

High School -

Lakes High School
TERRY WAITS