Summary
Work History
Education
Skills
Military Service
Timeline
SoftwareEngineer

Terry Walztoni

New Port Richey,FL

Summary

Experienced IT Manager with a strong background in overseeing technology deployment and maintenance. Skilled in instructing and leading IT staff members to provide comprehensive support for hardware, software, and networking infrastructure. Actively collaborates with executives to identify and implement technology solutions that meet the organization's needs. Adept at managing technology strategy, training, and documentation to ensure seamless operations and optimal performance.

Work History

IT Manager and Dynamics 365 Administrator

Banyan Medical Solutions
  • Managed Desktop Support and Help Desk Teams that supported over 700 endpoints and connections to all partner hospitals
  • Worked with Senior IT Manager during transition from local AD to Azure Active Directory system that utilized Microsoft Intune to manage all computers, printers and cell phones for in office and work from home employees
  • Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
  • Assist in development of Intune profiles systems for all devices as well as designing security groups that were included
  • Tracked and reported on current ticket status and SLA compliance
  • Migrated Sales team from Hubspot to Dynamics 365 Sales including all data migration, user interface customization, user administration and custom security role configuration.
  • Oversaw IT department operations and training.
  • Managed network and system performance, conducting troubleshooting, security patching, and maintenance.

IT Manager

Commonwealth Capital Corp.
  • Member of the senior management staff in charge of all IT-related equipment and staff
  • Oversaw IT department operations and training.
  • Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
  • Charged with aligning IT infrastructure with current and future business requirements and goals
  • Managed our on‐site Microsoft Exchange 2019 server
  • Monitored our active directory domain and directed adjustments
  • Managed the IT budget while focusing on forecasted needs and enforcing cost‐effectiveness
  • Evaluated risk and developed network recovery and backup processes
  • Assured that all IT activities were within applicable laws, codes and regulations
  • Implemented security of the network, data and storage systems
  • Developed staff to expand their knowledge base and cross‐trained between job scopes
  • Equipment Leasing Company

Network Administrator/Social Network Director/Desktop Support

LIG Marine Managers, Inc.
  • Solely responsible for all hiring and terminations of IT staff
  • Maintained network hardware and software and monitored network to support network availability to end users.
  • Performed day-to-day LAN and WAN administration, maintenance, and support.
  • Consulted with management to determine scope and priorities of projects and to discuss system capacity and equipment acquisitions.
  • Implemented network security measures to minimize data loss.
  • Maintained applications to keep software current with necessary software updates and upgrades.
  • Managed all aspects of IT resources including inventory and equipment life cycle, server and workstation builds and administration as well as hardware/software installation, upgrades, and repairs
  • Resolved all hardware and software user issues
  • Created and maintained their Microsoft Azure domain, migration of all users, data, and servers from a physical network to the Azure cloud
  • Managed licenses and users for Office 365 accounts
  • Maintained all office equipment and VOIP telephony system
  • Commercial Marine Insurance Broker

Education

Bachelor of Science - Information Systems Management

Kaplan University
Cedar Rapids, Iowa
06.1992

Skills

  • Microsoft Entra ID/Azure Active Directory
  • Microsoft 365 Dynamics Sales Administration/initial design
  • Strong interpersonal, written, and verbal communication skills
  • Microsoft O365 Administration
  • Advanced analytical and problem‐solving skills
  • Microsoft Intune/Endpoint Manager Administration
  • Information confidentiality
  • Risk mitigation planning
  • Technical support scheduling
  • Application support
  • Disaster recovery
  • Team collaboration
  • Enterprise architecture
  • Technical support oversight

Military Service

United States Marine Corps, Marine Corps Air Station El Toro, Anaheim, CA, Jet Engine Mechanic and Plane Captain, F/A-18 Aircraft, E-6 Staff Sergeant

Timeline

IT Manager and Dynamics 365 Administrator

Banyan Medical Solutions

IT Manager

Commonwealth Capital Corp.

Network Administrator/Social Network Director/Desktop Support

LIG Marine Managers, Inc.

Bachelor of Science - Information Systems Management

Kaplan University

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Terry Walztoni