Terry Waugh
Summary
Accomplished Vegetation Manager at Duke Energy, adept in team leadership and complex problem-solving. Successfully managed multi-million dollar budgets and motivated teams for peak efficiency, significantly enhancing customer satisfaction. Expert in operations management and a certified arborist, demonstrating a results-driven approach with a focus on staff development and operational excellence.
Overview
42
42
years of professional experience
1
1
Certification
Work History
Vegetation Manager
Duke Energy
Hickory, NC
06.1979 - 04.2021
- Managed and motivated contract employees to be productive and efficient in work.
- Accomplished multiple tasks within established timeframes.
- Maintained a professional, organized, and safe environment for employees.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality customer satisfaction.
- Managed and directed vegetation crews during storm, short term and long term.
- Responsible for multi-million dollar budgets.
Education
High School Diploma -
South Iredell High School
Statesville, NC06.1974
Skills
Team Leadership
Time Management
Verbal and written communication
Complex Problem-Solving
Staff Training and Development
Operations Management
Development of a rate-based unit pricing
Tested numerous herbicide treatments to develop a best practice without using the product glyphosate
Developed best practices for vegetation contracts
Certification
Certified Arborist
Utility Arborist
R/W Ground Applicator
Ornamental and Turf Management
Held CDL classification for 30 years
Timeline
Vegetation Manager
Duke Energy
06.1979 - 04.2021
High School Diploma -
South Iredell High School