TERRY WESLEY III
LAS VEGAS
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
6
6
years of professional experience
Work History
Food Runner
TopGolf
06.2024 - 03.2025
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Adhered strictly to food safety guidelines while handling and transporting food items, protecting both guests and employees from potential health risks.
Student Athletic Trainer
Utah Tech
08.2023 - 01.2024
- Communicated with head trainer and doctors about patient needs.
- Developed strong rapport with student-athletes, fostering trust and open communication regarding their health status or concerns.
- Promoted a safe athletic environment through the diligent inspection and maintenance of equipment and facilities.
- Prescribed treatments such as rest, ice, compression, and elevation.
- Bolstered team morale by providing emotional support and encouragement to injured athletes during their recovery process.
Office Clerk
MSCC Mental Wellness Center
01.2019 - 01.2021
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
Education
Nevada State High School
Las Vegas, NV05.2023
No Degree - Kinesiology
University of Nevada, Las Vegas
Las Vegas, NV05-2026
Skills
- Communication
- Leadership
- Teamwork
- Computer Literacy
- Customer Service
- Integrity
- Problem-solving
- Dependability
Timeline
Food Runner
TopGolf
06.2024 - 03.2025
Student Athletic Trainer
Utah Tech
08.2023 - 01.2024
Office Clerk
MSCC Mental Wellness Center
01.2019 - 01.2021
Nevada State High School
No Degree - Kinesiology
University of Nevada, Las Vegas
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