Terry Willis
Hagerstown,MD
Summary
Reliable professional with background in facility maintenance and cleanliness. Known for high productivity levels and ability to efficiently complete tasks with precision. Skilled in operating cleaning machinery, chemical handling and safety protocols, and waste management practices. Excelling through strong organizational skills, adaptability, and teamwork to ensure environments are sanitary and welcoming.
Hardworking Custodian equipped with expert knowledge of cleaning equipment, products and techniques. Focuses on completing tasks quickly and with high quality standards in mind. Maintains sanitation levels in and around company facilities as set forth by company standards.
Seasoned professional with several years of experience. Cleaned floors of hallways and rooms, wiped glass and surfaces, dusted, removed trash, and maintained building entrances and walkways. Dedicated to procuring clean, sanitary work environments.
Reliable professional experienced in cleaning and maintaining different types of facilities. Offers strength to lift heavy furniture, training in safety and expertise with job-related equipment. Dedicated to keeping spaces tidy and sanitized.
Skilled Custodian with background in maintaining clean, safe environments for various establishments. Experience includes general cleaning tasks, routine maintenance work and timely waste disposal procedures. Strengths include effective communication, problem-solving skills and adaptability to varying work conditions. Demonstrated ability to improve cleanliness standards and maintain high levels of sanitation in previous roles.
Overview
16
16
years of professional experience
Work History
Custodian/ Operator, Power, Jacks, and Forklift
NFI
Greencastle, Pennsylvania
05.2023 - 08.2024
- Monitored building security and safety by locking doors or avoiding hazards.
- Disinfecting high-touch areas including doorknobs, handrails on stairs, escalators, and elevator buttons.
- Recycling materials whenever possible in accordance with company policy and local disposal regulations.
- Cleaned building floors by sweeping, mopping or vacuuming.
- Moved furniture, equipment or supplies manually or with hand trucks.
- Notified building managers about needed repairs to maintain public safety.
Driver Helper
UPS
Arlington, Virginia, VA
10.2020 - 12.2022
- Loaded and unloaded cargo from vehicles.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
- Documented delivery information, updating after each stop.
- Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
- Used hand truck to deliver heavy or multiple packages to business and residential locations.
- Delivered goods in a safe, timely, and efficient manner while adhering to traffic laws and regulations.
- Assist in loading and unloading delivery vehicles to ensure efficient handling of packages and materials.
- Facilitate communication with clients, collect payments, and address customer service issues effectively.
- Maintain vehicle cleanliness and organization while managing associated administrative tasks.
Dishwasher
Momofuku Milk Bar
Washington , DC
12.2019 - 09.2021
- Observed safety regulations and used protective gear to clean knives and other sharp kitchen supplies.
- Mixed soap, water and sanitizer together to create cleaning solutions for daily use.
- Sanitized surfaces after each use following standard sanitation practices.
- Washed and sanitized sinks, trashcans and surfaces to remove excess food waste.
- Followed proper procedures to clean large and unwieldy kitchen supplies.
- Performed routine maintenance tasks such as cleaning filters in the dishwashing machine.
- Scraped and pre-rinsed food from dirty dishes and placed items in dishwashing machine.
- Operated commercial dishwashing machines efficiently.
- Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine.
- Handled glassware, crystal, and other fragile items with exceptional care to prevent breakage.
- Assisted in preparing salads and desserts when requested by chefs or supervisors.
- Transported clean dishes and supplies from kitchen to front of house staff for opening shift.
- Developed great team spirit with other personnel by pitching in and helping with task completion.
- Re-stocked clean washcloths, paper towels, sponges and other cleaning supplies.
- Maintained assigned areas to keep organized and clean by mopping floor.
- Maintained adequate levels of cleaning supplies for washing dishes.
- Followed all safety guidelines while handling sharp objects like knives or forks.
- Unloaded deliveries from vendors ensuring that all items were accounted for.
- Repaired and maintained dishwashing machine to keep dishes clean and kitchen running smoothly.
- Operated industrial dishwashers to clean plates, glasses, silverware, and cooking utensils.
- Cleared trash and washed work area tables, walls, refrigerator equipment, cooking equipment and floors to keep sanitized kitchen.
- Loaded dirty dishes into the dishwasher racks and unloaded clean dishes from the washer onto carts or shelves.
- Managed dish area organization and cleanliness.
- Inspected all returned dishes for cleanliness before restocking them on shelves.
- Replaced clean utensils in storage bins for easy access.
- Assisted chef with food measurements, preparation and storage when necessary.
- Sorted clean dishes in appropriate storage areas for easy and accessible use.
- Restocked main kitchen areas with items from shelves, coolers, and freezers.
- Operated and maintained dishwasher, handwash stations, pot-scrubbing station and trash compactor.
- Swept and mopped floors at end of shift to comply with sanitary regulations.
- Ensured that workstations were kept neat and tidy throughout the shift.
- Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
- Inspected dishes closely to check for remnants of food or dirt.
- Loaded and unloaded dishwashers, washing by hand large pots or items used on continuous basis.
- Filled out daily logs regarding temperature readings of dishwashers as required by health department regulations.
- Adhered to sanitary regulations to prevent contamination with food products.
Line Cook, Prep Cook, Dishwasher
Extreme Pizza, Richmond
Fairfax, Virginia, VA
03.2018 - 10.2019
- Sanitized kitchen counters and preparation areas to prevent foodborne illness and cross-contamination.
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
- Set up workstations with needed ingredients, utensils and cooking equipment.
- Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports.
- Chopped vegetables and seasoned meats and fish in preparation for grilling, sautéing and braising.
- Cleaned cooking and refrigeration equipment to sanitize and prevent food-borne illness.
- Cultivated original menu items, precisely executing them to periodically refresh meal portfolio.
Custodian ,Environmental,services
Clean Country
Washington , DC
08.2016 - 02.2018
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Replacing light bulbs and repairing or replacing faulty electrical outlets; performing minor plumbing repairs such as unclogging toilets.
- Setting up chairs and tables for events taking place in the building's common areas; organizing supplies for upcoming events.
- Operating floor buffers, pressure washers, carpet cleaners, vacuums, ladders, snow blowers, leaf blowers safely.
- Cleaning windows, mirrors, walls, and ceilings; dusting furniture and wiping down surfaces.
- Completing daily logs detailing work performed each day; updating records of supplies used during shifts.
Walmart
Warehouse Associates LP
Arlington Virginia, VA
06.2014 - 07.2015
- Assisted with customer requests and answered questions to improve satisfaction.
- Operated a variety of machinery and tools safely and efficiently.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Managed inventory and supplies to ensure materials were available when needed.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Department of Human Services
Front Desk Receptionist
Washington , DC
03.2010 - 06.2012
- Managed budgets, financial planning and forecasting for the Human Services department.
- Responded to inquiries from the public regarding local ordinances, crime prevention, and other community concerns.
- Managed and resolved non-emergency calls for service within the community, ensuring timely and efficient response to residents' needs.
- Analyzed data from surveys and reports to identify areas of improvement in service delivery.
- Coordinated efforts between Human Services departments at different levels of government.
- Developed and implemented policies, procedures and practices to ensure compliance with relevant laws and regulations.
Intern
Potomac Job Corps
Washington , DC
06.2008 - 04.2010
- Facilitated training sessions for new employees on company policies and procedures.
- Maintained accurate records of all activities performed throughout internship period.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Assessed company operations for compliance with safety standards.
- Set specific goals for projects to measure progress and evaluate end results.
Education
Businesses &Accountancy - Business Accountancy
Bowie State University
Bowie, MD02-2014
High School Diploma -
Spingarn Seniors High School
Washington , DC05-2008
Skills
- Groundskeeping
- Building inspection
- Floor cleaning and buffing
- Maintenance knowledge
- Inventory management
- Policy and procedure enforcement
- Minor repairs
- Cleaning expertise
- Work prioritization
- Attention to detail
- Restroom cleaning
- Facilities repair
- Yard maintenance
Timeline
Custodian/ Operator, Power, Jacks, and Forklift
NFI
05.2023 - 08.2024
Driver Helper
UPS
10.2020 - 12.2022
Dishwasher
Momofuku Milk Bar
12.2019 - 09.2021
Line Cook, Prep Cook, Dishwasher
Extreme Pizza, Richmond
03.2018 - 10.2019
Custodian ,Environmental,services
Clean Country
08.2016 - 02.2018
Walmart
Warehouse Associates LP
06.2014 - 07.2015
Department of Human Services
Front Desk Receptionist
03.2010 - 06.2012
Intern
Potomac Job Corps
06.2008 - 04.2010
Businesses &Accountancy - Business Accountancy
Bowie State University
High School Diploma -
Spingarn Seniors High School