Terry Willis

Dedicated Project Owner, Network Engineer, and Data Analyst with over 10 years of hands-on experience in on-site network management and IT support services. Adept at developing and implementing initiatives aligned with corporate objectives, ensuring robust IT systems support. Known for providing comprehensive management support and excelling in problem-solving for client challenges. Proficient in establishing and maintaining networks and servers, demonstrating a strong aptitude for identifying effective solutions.

As a qualified Business Intelligence Analyst, I bring expertise in data mapping and user acceptance testing, thriving in high-pressure environments. My analytical skills are instrumental in investigating trends within large datasets, allowing me to formulate insightful conclusions based on findings. Beyond technical proficiency, I excel in cultivating and managing client relationships, leveraging them for extended engagements and unlocking new business opportunities.

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• Spearheaded and coordinated the successful implementation of the Single Dispatch Project, resulting in a remarkable cost savings of $46,530,169 as of Dec-17.
• Optimized dispatch duration by streamlining the existing process, leading to savings of $7,556,500 as of Aug-18.
• Innovated by eliminating vendor costs through the development of an automated flow, saving $982,257.57 as of Aug-18.
• Collaborated with small teams to design and implement enhancements across various projects, contributing to a substantial $40M savings year over year.
• Received the Star Award for excellence in project management/project implementation.
• Graduated from the AT&T Leadership Technology Development Program in 2018.
• Introduced a highly effective Change Request Process, significantly improving efficiency and operational outcomes.

• Microsoft Certified, Azure Fundamentals
• CompTIA Security+, certified by CompTIA
• Microsoft Office Specialist (MOS), certified by Microsoft
• Project Management Professional (PMP) Candidate