Terry Willis
Baltimore,MD
Overview
8
8
years of professional experience
Work History
Kitchen Designer
Home Depot
Rosedale, MD
2023.06 - 2026.02
- Designed custom kitchen layouts using CAD software, aligning with client preferences and needs.
- Collaborated with clients to clarify style preferences and budget, enhancing design alignment.
- Created detailed product lists and specifications for each kitchen project.
- Produced 3D renderings to effectively visualize design options for client decision-making.
- Maintained up-to-date knowledge of Home Depot products and design software tools.
- Engaged with clients throughout design process, ensuring satisfaction and compliance with requirements.
- Finalized customer transactions using preferred payment methods while promoting store credit cards, project loans, warranties, and installation services.
Head Cashier
Home Depot
Rosedale, Maryland
2022.07 - 2023.06
- Managed cash register operations and ensured accurate transactions.
- Trained and developed cashiers to maximize performance and team contributions.
- Monitored inventory levels at the checkout area and requested restocks.
- Monitored register drawers to maintain sufficient change throughout each shift.
- Oversaw cashiers to assess strengths and weaknesses in customer service and payment processing.
- Resolved customer disputes and complaints to enhance satisfaction.
- Closed register for the day and handled money requests.
Cashier
Home Depot
Rosedale, Maryland
2020.03 - 2022.07
- Provided friendly customer service by greeting customers and identifying needs to enhance shopping experience.
- Operated POS cash register, processing over 25 transactions daily to ensure efficient service.
- Promoted Home Depot programs, including credit card and Pro Xtra rewards, to increase customer engagement.
- Promoted awareness of Home Depot programs, including the Home Depot credit card and Pro Xtra rewards.
Operations Associate
JCPenney
White Marsh, Maryland
2018.06 - 2020.02
- Provided friendly customer service, assisting customers in locating merchandise to enhance shopping experience.
- Restocked store shelves with merchandise, maintaining optimal inventory levels for customer satisfaction.
- Updated prices and signage on merchandise to accurately reflect current promotions, ensuring clear communication to customers.
Graphic Designer
Student Government Association, Towson University
Towson, Maryland
2017.11 - 2018.05
- Created promotional materials for clients using Adobe Photoshop, InDesign, and Illustrator.
- Collaborated with clients to design flyers addressing social issues impacting campus students.
- Produced multiple drafts for client review until satisfaction achieved.
- Contributed to marketing team alongside designers, photographers, and videographers.
Education
Bachelor of Science - Art & Design
Towson University
Baltimore, MD2018-12
Skills
- Custom kitchen design
- CAD software
- 3D rendering
- Client collaboration
- Payment processing
- Staff training
- Cash register operation
- Microsoft Word
- Photoshop
- Adobe illustrator
Timeline
Kitchen Designer
Home Depot
2023.06 - 2026.02
Head Cashier
Home Depot
2022.07 - 2023.06
Cashier
Home Depot
2020.03 - 2022.07
Operations Associate
JCPenney
2018.06 - 2020.02
Graphic Designer
Student Government Association, Towson University
2017.11 - 2018.05
Bachelor of Science - Art & Design
Towson University