Summary
Overview
Work History
Education
Skills
Timeline
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Terry Woodall

Leander,TX

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

37
37
years of professional experience

Work History

Engineering Technicain

Hyatt Centric
03.2023 - Current
  • Establish communication with guests to determine and resolve 100% of their maintenance issues.
  • Ability to increase performance in high paced and demanding environment
  • Ability to perform and multi-task large and small projects.
  • Ability to oversee, direct, coach and mentor colleagues in constructive and positive environment.
  • Perform preventive maintenance to keep tools and equipment 100% functional
  • Maintain maintenance inventory and requisition parts and supplies as needed.

Business Owner/Operator

Woodall Service Center
08.1993 - 03.2017
  • Oversaw end-to-end business processes to maintain proficiency and profitability.
  • Consulted with customers to assess needs and propose optimal solutions to obtain 100% customer satisfaction.
  • Trained and motivated employees to increase sales by 10% daily business functions.
  • Construct and maintain 100% inventory control
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Worked with vendors to ensure proper parts are order and delivered in timely manor.
  • Maintained close working relationship with employees to ensure 100% quality care.
  • Conducted interviews for potential new employees
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.

Shop Manager

AB&T Air
01.1989 - 07.1993
  • Maintained safe working environment by enforcing adherence 100% to safety and security protocols.
  • Delivered 100% excellent customer service by addressing and resolving customer inquiries and complaints.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Established objectives to offer team members clear roadmap to increase companies overall goals.
  • Implemented company policies and procedures to remain 100% compliance with corporate guidelines.
  • Recruited, hired and trained new team members.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills
  • Mitigated business risks by working closely with staff members and assessing performance

Water Treatment Specialist

Matt David
01.1987 - 01.1989
  • Perform routine maintenance and repairs on water-softener equipment to reduce down time
  • Licensed through Texas Quality Water Association.
  • Experienced with bottle water, water softeners, reverse osmosis and provectors.
  • Troubleshooting and repairing Electricity and Plumbing
  • Ability to construct any Electricity and Plumbing
  • Performed water quality analysis, testing and verification
  • Collected samples of gases, soil, water and other materials for testing
  • Collected water samples to test alkalinity, hardness, and residual levels
  • Conducted regular inspections to enforce compliance with safety and environmental regulations
  • Oversaw reverse osmosis systems used to treat drinking water

Education

High School Diploma -

Round Rock High School
Round Rock, TX
05.1977

Skills

  • Vendor Relationship Management
  • Staff Management
  • Operations Management
  • Training and Development
  • Staff Hiring
  • Coaching and Mentoring
  • Work Planning and Prioritization
  • Contractor Management

Timeline

Engineering Technicain

Hyatt Centric
03.2023 - Current

Business Owner/Operator

Woodall Service Center
08.1993 - 03.2017

Shop Manager

AB&T Air
01.1989 - 07.1993

Water Treatment Specialist

Matt David
01.1987 - 01.1989

High School Diploma -

Round Rock High School

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Terry Woodall