Summary
Overview
Work History
Education
Skills
Work Availability
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Timeline
Hi, I’m

Terry Woods

Baytown,TX
Terry Woods

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

9
years of professional experience

Work History

Louis Vuitton - LVMH
Nashville, TN

Fashion Stylist
01.2021 - Current

Job overview

  • Brainstormed with other stylists to determine how to incorporate exciting new trends into development of showroom displays.
  • Developed long-lasting relationships with clients through one-on-one store interactions.
  • Managed entire shopping experience for client, putting together outfits and providing personalized style tips.
  • Created mood boards by researching current fashion trends and competitor activity.
  • Helped brand awareness by assisting in merchandising and handling display setups.
  • Greeted each client and asked questions to determine fashion needs.
  • Maintained an up-to-date knowledge of market trends in order to advise clients on latest styles or colour palettes.
  • Collaborated with photographers, models and makeup artists to execute fashion shoots for print, television and digital campaigns.
  • Delivered warm companionship with conversation, emotional reassurance and coordination of mentally stimulating activities.
  • Advised clients on how best to accessorize outfits according to their body type.
  • Compiled trend reports highlighting key looks from different seasons' collections.

Higgins Estate
Nashville, TN

Leasing Professional
10.2014 - 01.2018

Job overview

  • Checked rental eligibility by following company's verification process.
  • Conducted background checks on applicants.
  • Ensured compliance with fair housing laws throughout the entire leasing process.
  • Processed applications from prospective tenants including conducting credit checks and verifying references.
  • Encouraged prospective tenants to fill out applications after property tours.
  • Responded quickly to emergency situations involving property damage or safety hazards.
  • Settled tenant conflicts using persuasive communication skills and expert knowledge of leasing agreements.
  • Provided ongoing customer service support to existing tenants regarding maintenance requests or other issues.
  • Tracked leads using CRM software and followed up with interested parties.
  • Detailed application requirements and answered questions from prospective tenants.
  • Maintained high customer approval rating through dynamic service, exemplary support and interpersonal communication.
  • Directed collection of insurance premiums, taxes and incurred operating expenses.
  • Negotiated rates and prepared documents such as communization, pooling and production sharing agreements.
  • Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.

Alorica

Work From Home Customer Service Agent
06.2014 - 01.2018

Job overview

  • Documented customer information and activity in customer database.
  • Processed customer payments by entering credit card information in system.
  • Managed queues of incoming emails and chat messages in a timely fashion.
  • Maintained detailed records of customer interactions using CRM software.
  • Created reports on customer feedback trends for management review.
  • Answered customer inquiries via phone, email and online chat.
  • Resolved customer complaints in a professional manner.
  • Recognized potential fraud attempts by verifying suspicious orders.
  • Resolved customer complaints in a timely manner.
  • Retained high level of knowledge of company's products and services to deliver information on complementary offerings and increase cross-selling.
  • Promoted available products and services to customers during service, account management and order calls.

Education

Calhoun Community College
Tanner, AL

Associate of Arts
08.2015

University Overview

Skills

  • Fashion Trends
  • Visual Merchandising
  • Sewing Proficiency
  • Client Rapport Building
  • Boutique Oversight
  • Skilled in Microsoft Excel, Powerpoint, Word, Office, Outlook
  • Sales and Marketing
  • Proficient in POS, Appfolio, Yardi, SimplfyEm
  • Visualization Techniques
  • Telephone and Email Etiquette
  • Record Keeping
  • Property Amenities
  • Application Processing
  • Business Development
  • Business Processes and Procedures
  • Lease Agreements
  • Luxury apparel
  • Personal wardrobe designs
Availability
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Quote

If the doors of perception were cleaned, everything would appear to man as it is: infinite.
William Blake

Timeline

Fashion Stylist
Louis Vuitton - LVMH
01.2021 - Current
Leasing Professional
Higgins Estate
10.2014 - 01.2018
Work From Home Customer Service Agent
Alorica
06.2014 - 01.2018
Calhoun Community College
Associate of Arts
Terry Woods