Terry Yonamine
Honolulu,HI
Summary
Dedicated and organized financial professional with outstanding relationship-building and problem-solving skills. Driven to exceed expectations and operate effectively in fast-paced, high-pressure environments. Self-motivated team player adept at cultivating partnerships and building lasting relationships across all demographics and management levels. Dynamic and reliable with exceptional customer service and communication skills.
Overview
17
17
years of professional experience
Work History
Operations Manager
Longs Drugs
Honolulu, HI
05.2007 - Current
- Developed and implemented operational procedures to ensure quality standards are met.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Maintained accurate inventory records to track stock levels and minimize costs.
- Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
Education
High School Diploma -
Kaimuki High School
Honolulu, HI06-1986
Skills
- Health and safety compliance
- Customer Retention
- P&L Management
- Customer Service
- Workflow Optimization
- Staff Training
- Retail Operations Management
- Schedule Management
Affiliations
I love gardening. Planting and growing flower plants and l also like to do crafting.
Timeline
Operations Manager
Longs Drugs
05.2007 - Current
High School Diploma -
Kaimuki High School
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