Terry Young

• Delivered goods and products to customer on time and in excellent condition.

• Worked productively with customers to meet order requirements and service expectations.
• Consistently met deadlines and quality goals for accuracy and timeliness.
• Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
• Noted customer special requests, preferences and favorite products in CRM to enhance service and build brand loyalty.
• Loaded and unloaded orders at customer's homes or locations.

• Tracked substitutions and informed customers of changes. Perfect 5.00 shop and deliver rating.
• Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
• Demonstrated speed and accuracy in order item selection. On-time delivery percentage 98%.
• Selected best-quality perishable items such as meat and produce.

Delivered food, prepared food, food prep, took phone orders and assisted customers in store.