Terry Ann Adamo
Rochester,WA
Summary
Proficient Office Coordinator successful at efficiently and accurately managing records and databases. Articulate communicator with natural leadership skills and team building expertise demonstrated through 30 years of experience in office environments. History of improving processes and increasing team efficiency.
Overview
30
30
years of professional experience
Work History
Office Coordinator
Impinj
06.2019 - 08.2021
- Worked collaboratively with office staff to maintain smooth operations and team readiness for unexpected demands
- Routed correspondence to facilitate timely communication between team members, customers and vendors
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Streamlined office operations by implementing efficient filing systems and organizational tools.
- Enhanced communication within the team through regular meetings and detailed reporting.
- Coordinated company events, fostering team building and boosting overall morale.
- Maintained strict confidentiality of sensitive information, upholding the highest level of professionalism at all times.
- Supported administrative tasks such as filing, data entry, and document management to maintain an organized office environment.
- Managed inventory of office supplies, ensuring adequate stock levels were maintained for efficient daily operations.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
- Streamlined call flow processes for more efficient response times and increased productivity.
Operations Manager - Ontario Division
Canadian Manufacturers & Exporters Assn
05.2003 - 04.2018
- Provided administrative support to the Senior Vice President and two Policy Directors
- Planned and executed events, training, and webinars
- Company's main point of contact for email, phone calls, and web inquiries
- Monitored smaller on-going programs and projects
- Worked with Senior Vice President to audit monthly financial reports
- Filled in for Corporate Secretary to the President as needed
- Represented the organization on the board of directors for the Canadian National Exhibition
- Wrote the divisional newsletter and e-mail marketing plans
- Improved operational efficiency by streamlining processes and implementing cost-saving measures.
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
- Streamlined call flow processes for more efficient response times and increased productivity.
Education
Diploma - Business Information Processing
Trend Business College
Wenatchee, WA06.1987
High School Diploma -
Ingraham
Seattle, WA06.1981
Skills
- Contract Coordination
- Customer Service
- Client Relations
- Performance Improvement
- Client Relationship Management
- Administrative Support
- Project Coordination
- Microsoft Office proficiency
- Scheduling expertise
- Conflict resolution
- Attention to detail
- Problem solving
Accomplishments
- Worked with Senior Vice President to plan and exceed annual budgets by 3-5% by cost-cutting and careful control of expenses.
- Preliminary grant writing for several projects with an approximate 60%+ award rate.
- Researched and establish a buying program for office supplies that reduced the organization's costs by approximately 15%.
- Improved the communication on a training project with students and faculty and business owners by implementing a social media strategy. This improved communication with the students by 90%.
- Ran the divisional newsletter and marketing campaigns with a 25% average read rate.
- Certified employee representative on the organizations Health and Safety Committee ensuring a safe workplace.
- Sold and maintained over 10 membership accounts.
- Improved member engagement by creating more relevant events, to include webinars, symposiums, conferences and training courses.
Affiliations
Canadian National Exibition Board of Directors, 2012-2018
Additional Information
- Volunteer, Day of Caring Volunteer, United Way, Skills Canada Youth Competition - 2012-2018, Business Results through Literacy, Manufacturers & Exporters (CME)
- Sep. 2010, Business Results Through Health & Safety (Revision), Canadian Manufacturers & Exporters (CME)
- Oct 2008, Business Results through Diversity, Canadian Manufacturers & Exporters (CME) Feb. 2012
Extracurricular Activities
Horseback riding
Car Races
Fishing
Spending time with family
Gardening
Self Employment (Online seller)
Timeline
Office Coordinator
Impinj
06.2019 - 08.2021
Operations Manager - Ontario Division
Canadian Manufacturers & Exporters Assn
05.2003 - 04.2018
Diploma - Business Information Processing
Trend Business College
High School Diploma -
Ingraham
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