Terryione Whitehead
Hattiesburg,MS
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Highly motivated professional demonstrates the ability to develop and implement successful plans of action to address individual needs. Possesses strong problem-solving skills to reduce barriers. Committed to helping individuals and families.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Manager
Firehouse Subs
07.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Social Work Intern
Homecare Hospice
01.2024 - 05.2024
- Conducted thorough assessments to identify client needs, strengths, and areas for improvement.
- Maintained strict confidentiality in accordance with ethical guidelines and legal requirements of the profession.
- Utilized cultural competency when working with diverse populations, demonstrating sensitivity and understanding of differing backgrounds or viewpoints.
- Assisted bereaved family members with grief support services, connecting them to community resources when needed.
- Participated in ongoing professional development opportunities, staying informed of industry trends and best practices to enhance the quality of care provided.
Social Work Intern
Lakeview Medical Center
01.2023 - 05.2023
- Managed caseload efficiently, prioritizing tasks and maintaining timely communication with clients, colleagues, and supervisors.
- Offered community resource guidance to clients to meet family needs for assistance.
- Consulted with other professionals to gain insight and advice and build strong network within organization.
- Conducted outreach to local referral sources to build strong partnerships for supportive services.
Certified Trainer/Cashier
Chipotle
07.2020 - 07.2022
- Developed and coordinated trainings to help individuals learn company policies and procedures and job tasks.
- Provided constructive feedback and positive reinforcement to keep trainees motivated.
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures and customer services.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Learned roles of other departments to provide coverage and keep store operational.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Answered customer questions and provided store information.
Certified Trainer/Cashier
Raising Cane's
07.2019 - 07.2020
- Collected payments and provided accurate change.
- Worked closely with front-end staff to assist customers.
- Accepted cash and credit card payments, issued receipts and provided change.
- Trained new team members in cash register operation, stock procedures and customer services.
- Learned roles of other departments to provide coverage and keep store operational.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Answered customer questions and provided store information.
Education
Social Work
Southeastern Louisiana University
Hammond, LASocial Work
University of Southern Mississippi
Hattiesburg, MS05.2025
High School Diploma -
Covington High School
Covington, LA05.2019
Skills
- Friendly and Helpful
- Honest and Dependable
- Customer Service
- Reliable and Responsible
- Goal-Driven
- Adaptable and Flexible
- Time Management
- Flexible Hours
- Safety and Cleanliness Standards
- Decision Making
- Verbal and Written Communication
- Computer Proficiency and Microsoft Office
- Staff Training and Development
- Team Leadership
Certification
- Basic Life Support (BLS) Certification
- Food Safety Certification
Timeline
Social Work Intern
Homecare Hospice
01.2024 - 05.2024
Manager
Firehouse Subs
07.2023 - Current
Social Work Intern
Lakeview Medical Center
01.2023 - 05.2023
Certified Trainer/Cashier
Chipotle
07.2020 - 07.2022
Certified Trainer/Cashier
Raising Cane's
07.2019 - 07.2020
Social Work
Southeastern Louisiana University
Social Work
University of Southern Mississippi
High School Diploma -
Covington High School
Similar Profiles
Cole GilmoreCole Gilmore
Team Member/Restaurant Crew Member at Firehouse SubsTeam Member/Restaurant Crew Member at Firehouse Subs
Jacqueline WilsonJacqueline Wilson
Shift Leader at Firehouse SubsShift Leader at Firehouse Subs
Angel RodriguezAngel Rodriguez
Cashier at Firehouse SubsCashier at Firehouse Subs
Kashopefoluwa AgboolaKashopefoluwa Agboola
Shift Leader at Firehouse SubsShift Leader at Firehouse Subs
Mylasia MageeMylasia Magee
Electrical Apprentice at Strata Clean Energy LLCElectrical Apprentice at Strata Clean Energy LLC