Terry Jeanette Anderson

Reliable Administrative Assistant with 35+ years experience managing operations and offering general office support. Detail-oriented specialist with background coordinating scheduling and record-keeping. Efficient typing and transcription skills. Focused individual with experience providing top-notch clerical support and operational assistance to meet staff needs. Capable and highly organized when coordinating documents, supplies and project resources. Clear communicator and self-motivated worker with decisive nature necessary to manage independent work. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Successful at delivering vital clerical support to internal teams and customers. Demonstrated abilities in analytical problem solving and talent for boosting efficiency operational efficiency. Experience managing data and controlling record keeping. Expert at optimizing processes to improve efficiency and reduce unfulfilled office needs. Skilled at researching and resolving discrepancies. Maintain professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems.

Excellent customer service and conflict management skills. Precise and organized with extensive knowledge of all office routines and sortware used to include all Microsoft Word, Excel, PowerPoint and typing abilities. Committed to quality organization and office management with solutions-oriented problem-solving capabilities. Proven history of modernizing offices and enhancing overall productivity. Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 35+ years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths. Outgoing forward thinking and successful at managing large office organization while streamlining documentation procedures. Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills. Focused [Job Title] with experience providing top-notch clerical support and operational assistance to meet staff needs. Capable and highly organized when coordinating documents, supplies and project resources. Clear communicator and self-motivated worker with decisive nature necessary to manage independent work. Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

• Held first-point-of-contact for all internal and external communications with executive-level officers.
• Successfully resolved [Number] customer issues per [Time period].
• Technology Proficient - Developed a strong knowledge of hardware and software while keeping abreast of new applications that increased efficiency and productivity for management and clients.
• Earned "[Award]" in [Year].
• Managed [name] area.
• Awarded "Employee of the Month" for delivering outstanding administrative support.
• Updated and maintained company database to reflect current and accurate client records for more than [Number] accounts.
• Responded to over [Number] customer inquiries each day.
• Completed payroll for staff of [Number] direct reports.
• Scheduling - Communicated with patients through phone, fax, email and in person to schedule appointments and answer inquiries.
• Coordinated weekly project team meetings and drafted agendas to increase meeting efficiency.
• Designed a more efficient Excel template to track and manage office personnel calendars and daily meetings.
• Streamlined workflow by consolidating lengthy processes and redundant documentation that resulted in more effective and timely completion of [Focus or report].

I am married with one child and 2 grandchildren.