Terry L Craft
Herndon
Summary
Dynamic individual with hands-on experience in Air Traffic Control and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
15
15
years of professional experience
Work History
Air Traffic Training
Community College of Baltimore County
Catonsville, MD
02.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Group Manager, Air Traffic Services
Federal Aviation Administration
Washington, District of Columbia
03.2019 - 01.2024
- Supervise and oversee four Team Managers responsible for the functions that support the planning, modelling, and forecasting of the workforce staffing for our customers Air Traffic Services; Technical Operations; and Systems Operations while partnering with and influencing stakeholders to ensure an efficient, transparent, quantitative models and processes, for new hire placement and the movement of current technical and non-technical workforce across the national airspace system.
- Interact with and influence senior level managers, executives and stakeholders across FAA lines of business and other federal agencies on programs, initiatives and strategies to ensure a well-staffed workforce while continuously assessing our progress and processes and adjusting as necessary.
- Create policies, negotiate with customers, stakeholders and bargaining units with regards to workforce staffing requirements ensuring that these policies are aligned with federal law, Departmental and Agency policies and negotiated contracts.
- Implemented internal policies and procedures relating to budget, human resources, training, procurement, contract services, and information technology services personnel, and program management.
- Ensured program standard operating procedures are documented and reviewed.
- Incorporated a review current policies and metrics to identify areas to increase efficiencies, identify trends while conducting analyses to include comprehensive reviews of FAA hiring processes.
- Collaborate with senior leaders, management personnel, and subject-matter experts from across the FAA and ATO to define and classify hiring success and activity including forecasting and requirements and strategies to ensure credibility in data provided to stakeholders.
- Supervisor: Christina Kominoth, Manager
- Hours per week: 40
- Number of employees supervised: 12
- Reason for leaving: Transfer to Dulles Tower Air Traffic Manager
Air Traffic Manager
Dulles International Airport
Dulles, Virginia
09.2017 - 02.2019
- Lead, Supervise and oversee an Operations Manager, four Operational Supervisors, thirty-three controllers, three Traffic Management Coordinators, and two staff members responsible for, or the support of the operations at Dulles Tower.
- Responsible for prioritizing, planning and directing the mission and goals of the Agency, Service Unit and District at Dulles Tower including quality assurance, training and plans and procedures to ensure they meet directives and add value to the services provided by the facility.
- Work continuously with our partner Metropolitan Washington Airport Authority; Customers and users of the airport as well as the numerous stakeholders.
- Provide mentoring, coaching and training to subordinates to ensure teamwork to ensure constant improvements to facility, organizational and agency objectives.
- Http://agency.governmentjobs.com/ccbcmd/default.cfm
- Supervisor: Jeff Burke, Washington District Manager
- Hours per week: 40
- Number of employees supervised: 50
- Reason for leaving: Retires
Team Manager, Technical Requirements and Forecasting
Federal Aviation Administration
Washington, District of Columbia
04.2014 - 09.2017
- Supervised and oversaw a diverse and high performing team responsible for the functions that support the workforce needs of our customers Air Traffic Services and Systems Operations while partnering with and influencing all levels of management, executives and stakeholders including the bargaining unit to ensure a transparent, quantitative model, for current and projected new hire requirements, placement, and movement current technical and non-technical workforce.
- Developed a vision, and strategies to ensure a well-staffed air traffic workforce while continuously assessing our current processes and transitioning and adjusting expectations and deployment as necessary.
- Created policies and negotiated with customers, stakeholders and bargaining units for modeling and implementation of workforce requirements ensuring that these policies are aligned with federal law, FAA policy, negotiated contracts and mutual business goals and objectives.
- Ensured communication of these policies and procedures to all levels and stakeholders.
- Supervisor: Gene Burdick, (202) 385-8524, may contact
- Hours per week: 40
- Reason for leaving:
Team Manager
Federal Aviation Administration
Washington, District of Columbia
11.2013 - 03.2014
- Team Lead, Air Traffic Services Technical Requirements and Forecasting.
- Supervised and oversaw a diverse and high performing team responsible for the functions that support the workforce needs of our customers Air Traffic Services and Systems Operations while partnering with and influencing all levels of management, executives and stakeholders including the bargaining unit to ensure a transparent, quantitative model, for current and projected new hire requirements, placement, and movement current technical and non-technical workforce.
- Supervisor: Christina Kominoth, Program Manager
- Hours per week: 40
- Number of employees supervised: 6
- Reason for leaving:
Program Manager
Federal Aviation Administration
Washington, District of Columbia
05.2011 - 11.2013
- Worked with internal and external stakeholders to ensure that FM goals for the Air Traffic Collegiate Training Initiative Program were met.
- Using data based metrics developed feedback for Colleges and Universities to demonstrate graduate performance in air traffic facility training programs allowing the schools to concentrate on deficiencies to improve graduate performance.
- Supervisor: Mark Marchese, (retired)
- Hours per week: 40
- Reason for leaving:
Manager, Safety and Technical Training-External Training
Federal Aviation Administration
Washington, District of Columbia
01.2012 - 04.2013
- Responsible for functions that support FAA Air Traffic and Technical Operations workforce training including supervision of Program Managers that monitor, develop internal, and purchase out of agency training for Air Traffic and Technical Operations lines of business.
- Provided relevant prioritized training opportunities to Service Units and supported the development of a qualified pool of candidates for selection and hiring of new air traffic controllers and technicians through the Collegiate Training Initiative programs for both Tech Ops and Air Traffic.
- Supervisor: Anthony Gagliardo, (no longer with the Agency)
- Hours per week: 40
- Reason for leaving: Promotion to Group Manager
Education
Bachelor of Science - Finance
Liberty University
Lynchburg, VAMaster's - Finance
University of Central Oklahoma
Edmon, Oklahoma05.2006
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Timeline
Air Traffic Training
Community College of Baltimore County
02.2025 - Current
Group Manager, Air Traffic Services
Federal Aviation Administration
03.2019 - 01.2024
Air Traffic Manager
Dulles International Airport
09.2017 - 02.2019
Team Manager, Technical Requirements and Forecasting
Federal Aviation Administration
04.2014 - 09.2017
Team Manager
Federal Aviation Administration
11.2013 - 03.2014
Manager, Safety and Technical Training-External Training
Federal Aviation Administration
01.2012 - 04.2013
Program Manager
Federal Aviation Administration
05.2011 - 11.2013
Bachelor of Science - Finance
Liberty University
Master's - Finance
University of Central Oklahoma
Application Details
Craft, Terry L., 11/12/2024 08:40 AM
Driver License
Yes
Legal Right To Work
Yes
Personal Information
Date of Birth: 04/03