Summary
Overview
Work History
Education
Skills
Accomplishments
Employee of the year Award 2008
Excellence in Nursing Award
Excellence in Nursing Award 2013
Timeline
Generic

TERRYLYNN PIERRE COLLIER

Stockbridge,GA

Summary

Gastroenterology Scheduler with 28 years of experience in the medical field and experience supporting 25 physicians in a high-volume Hospital and Remotely. I am a practiced problem-solver adept at managing diverse medical administrative needs in high-volume, patient-centered settings. Expertise includes records reviews, calling patients and scheduling procedures. Meticulous approach to maintaining extensive patient record data, as well as in-depth understanding of medical standards, compliance requirements and operational procedures. Skilled at Operating systems (Windows 10)Microsoft Communication and collaboration tools, Social media, Outlook Emails and Skype. Forward-thinking and friendly with distinguished ability to multitask, modernize offices and streamline procedures. Dedicated to efficiency and maintaining a productive workflow.

Professional, experienced scheduler with strong track record in coordinating and optimizing medical procedures. Skilled in managing complex schedules, ensuring smooth workflow, and maintaining patient satisfaction. Focuses on teamwork and adapts to changing needs, consistently delivering accurate and timely results. Known for reliability, effective communication, and problem-solving abilities.

Professional in healthcare coordination, bringing valuable experience in managing and organizing procedural schedules. Proven ability to improve scheduling accuracy and reduce patient wait times. Highly collaborative team player, known for adaptability and reliability in dynamic environments.

Experienced with scheduling and coordinating medical procedures. Utilizes effective communication and organizational skills to ensure smooth and timely operations. Knowledge of patient care workflows, enhancing overall scheduling process.

Responsible Medical Scheduler with solid experience in supporting patients, families and physicians. Skilled in managing patient information and coordinating and scheduling appointments. Strong organizational and multitasking skills coupled with strong work ethic.

Resourceful Scheduler with proven track record of success in client-focused services. Empathetic and committed to managing flow of patient care by taking medical histories and answering calls. High-performing with sharp eye for reliable schedules, documentation and communication.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

23
23
years of professional experience

Work History

GI Procedure Scheduler

Atlanta VA Medical Center
02.2002 - Current
  • Company Overview: GI Procedure Scheduler (REMOTE)
  • Managed high call volumes daily to schedule appointments and address patients’ inquiries; Scheduling between 100 to 150 Specialty appointments a week and maintaining accurate and confidential patients files
  • Addressed, documented, and responded to incoming correspondences to address veterans queries
  • Managed physician calendar daily
  • Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services
  • Managed medical practice administrative needs to provide patient satisfaction
  • Compiled physical and digital documents, charts and reports to meet business and veterans need
  • Supported administrative and healthcare staff, providing order fulfillment and inventory management services to ease operations
  • Conducted patient intake interviews to collect medical information and insurance details
  • GI Procedure Scheduler (REMOTE)

Education

High School Diploma -

Francis T Nichols High School
New Orleans, LA
05.1984

Skills

  • Communication
  • Administrative Support
  • Customer Service
  • First Aid/CPR
  • HIPAA compliance
  • Patient coordination
  • Data entry proficiency
  • Insurance verification
  • Appointment setting
  • Follow-up skills

Accomplishments

Excellence in Nursing Award in 2013


Employee of the year Award 2008

Excellence in Nursing Award

Excellence in Nursing Award 2013

For outstanding performance and dedicated service to our nation's Veterans.As a healthcare scheduler .

Support positively  impacted the care of veterans.

Making over 130 per weeks to veteran to schedule appointments.

Exemplary excellent customer service answering questions and making reminder calls to reduce no the show rate.


Timeline

GI Procedure Scheduler

Atlanta VA Medical Center
02.2002 - Current

High School Diploma -

Francis T Nichols High School
TERRYLYNN PIERRE COLLIER