Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Accomplishments
References
Hobbies and Interests
NOTES
CustomerServiceRepresentative
Terry Opp

Terry Opp

Granada Hills,CA

Summary

I am currently a Realtor with EPIQUE REALTY,

Ca DRE License #01298778

https://terryopp1.epiquerealty.com/

I am currently seeking a part time position offering 12-32 hrs per week.

A Dynamic professional with extensive experience in operations and customer service, notably as Director of Operations at Los Angeles Recording School. Proven track record in project development and team building, enhancing service standards and client satisfaction. Skilled in critical thinking and multitasking, consistently delivering exceptional results in fast-paced environments.

Overview

2026
2026
years of professional experience

Work History

Instacart Shopper/Delivery Driver

Instacart
03 2017 - Current
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Created and enforced detailed organization processes to increase quality and service standards.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.

Caregiver

Comfort Keepers
01 2024 - 11.2024
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Transported clients to and from medical appointments with safety and efficiency.

Merchandise Associate

SAS
02.2021 - 07.2021
  • Transported merchandise to sales floor and restocked shelves, racks and bins.
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Built end caps and aisle displays to highlight products and support latest promotions.
  • Created attractive displays to promote items.
  • Updated signage and price tags to reflect current sales.

Director of Operations

Los Angeles Recording School
03 1997 - 07.2005
  • Performed all aspects of keeping an multi million dollar hi tech school on a daily basis.
  • Payroll, purchasing, HR, curriculum, created internship program and job placement department.
  • Worked wit NARAS (The Grammy's) to reach top artists engineers, and producers to speak to, meet and hire my students.
  • Oversaw day-to-day production activities in accordance with business objectives.
  • Mentored and coached team members to foster productive and engaging work environment.
  • Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.

Realtor

Keller Williams Realty
03 2013 - 06 2018
  • Resolved client concerns related to home purchases to maintain high satisfaction ratings.
  • Compared recently sold area properties to determine competitive market prices.
  • Created compelling listing presentations that showcased properties'' unique features while highlighting their potential value to prospective buyers.
  • Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.

Realtor

Skyhill Properties REO
03 2000 - 03 2018
  • Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
  • Created compelling listing presentations that showcased properties'' unique features while highlighting their potential value to prospective buyers.
  • Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
  • Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.

Education

Some College (No Degree) - Psychology/Sociology

The Union Institute
Beverly Hills Ca

Skills

  • Executive level management skills
  • Retail, Restaurant, Real Estate management
  • HR, Project development, Social skills
  • PR, Community outreach, team building
  • Dependable and Responsible
  • Critical Thinking
  • Teamwork and Collaboration
  • Multitasking Abilities
  • Problem-Solving
  • Customer Service
  • Friendly, Positive Attitude

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Merchandise Associate

SAS
02.2021 - 07.2021

Instacart Shopper/Delivery Driver

Instacart
03 2017 - Current

Caregiver

Comfort Keepers
01 2024 - 11.2024

Director of Operations

Los Angeles Recording School
03 1997 - 07.2005

Realtor

Keller Williams Realty
03 2013 - 06 2018

Realtor

Skyhill Properties REO
03 2000 - 03 2018

Some College (No Degree) - Psychology/Sociology

The Union Institute

Accomplishments

  • Recorded a 35% Growth while positioned as Director of Operations at the Los Angeles Recording School.
  • Million Dollar Club as a Realtor for Keller Williams.
  • Voted number 1 Realtor in the San Fernando Valley with SkyhillREO Properties.
  • Joined NARAS (THE GRAMMYS) to connect with the Recording industry elites. While only being a member for a short while, attending meetings, working with Artists, I was nominated to 2 times to run for a seat in my first 3 years to sit on the Prestigious Board of Governors.

References

  • Ronald Moss, Farmers Insurance, 1 (818) 896-2705, Friend for 30 years
  • Rosanne Covey, Skyhill Properties, rosanne@skyhillreo.com, 1 (818) 906-9738, Real Estate Professional
  • Chris Knight, Los Angeles Recording School, 1 (818) 667-9231, Owner of facility, immediate and only boss/person above me

Hobbies and Interests

Music, acting, outdoors, comedy, improv, family and friends

NOTES

1. I would like to find a Property Management Company that would take me in at an entry level position to learn the ropes then move into more productive rolls as I grow with the company LONG TERM.

Just need a chance.


 2. I am looking for a part time paid hourly position. Temporary okay.


3. (A) I've also worked as Santa Claus for

seasons, 2018-2022, video on YouTube


https://youtu.be/akq_1sKvjYs?feature=shared



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