Terry R Thomas

Bbq Pete's

Kent, WA

03.2008 - 12.2024

Conducted performance reviews for team members.
Maintained up-to-date records of employee attendance, payroll information, vacation requests.
Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
Resolved conflicts between employees by providing guidance on company policies and procedures.
Ensured compliance with all applicable laws, regulations, industry standards.
Scheduled interviews for potential candidates and conducted reference checks prior to hire.
Ensured compliance with regulatory requirements and industry standards.
Coached, mentored and trained team members in order to improve their job performance.
Enforced customer service standards and resolved customer problems to uphold quality service.
Directed recruitment, hiring, and training of new staff members.
Recruited and hired qualified candidates to fill open positions.
Managed inventory levels to meet demand without overstocking, reducing waste.
Trained employees on additional job positions to maintain coverage of roles.
Resolved customer complaints and issues promptly, maintaining a positive brand image.
Monitored staff performance and addressed issues.
Oversaw daily operations, maintaining efficiency and quality standards.
Interviewed prospective employees and provided input to HR on hiring decisions.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.