Dedicated Estate manager with 10 years of experience in overseeing daily operations and maintenance of high-value properties. Proven ability to manage staff, budgets, and vendors to ensure high-quality service and client satisfaction. Expert in project management, event planning, and implementing cost-saving measures. Strong communication and leadership skills, with a commitment to maintaining exceptional living environments for residents.
Hi, I’m
Tertius (Terry) Pool
San Antonio,TX
Summary
Overview
19
years of professional experience
Work History
Private Estate And Ranch
Estate Manager/Domestic Couple
10.2019 - Current
Job overview
- Maintained utmost discretion when dealing with sensitive information related to clients personal lives or business matters.
- Managed two properties. The main property consist of 10,000 SF house on 4 acres and the Ranch, 900 acre, located in Mason, Texas.
- Carrying out general maintenance work
- Conducted regular property inspections, identifying potential issues and arranging appropriate solutions promptly.
- Performing administrative duties including answering phone calls and handling correspondence
- Ensuring security procedures are followed at all times
- Established strong relationships with vendors and contractors, resulting in improved service quality for the estate.
- Monitor utility consumption and preparing reports for appropriate parties
- Maintaining financial records of estate expenses
- Organizing, planning and executing events held
- Assisting in the management of household finances including budgeting and paying bills
- Oversee housekeeping, chef and maintenance staff and report direct to the owners
- Grocery shopping, household errands, personal shopping
- Arrange and be present for household services: appliance repairs and deliveries
- Troubleshooting and installations of all electronic devices (Crestron systems and security systems) updated every 2 years
- Assist with entertaining, special events
- Birthdays/ Private functions/New Year parties 40+ guest
- Vehicle/ four wheelers/ side by side maintenance; schedule and take vehicles for services, car washes and refuel gas
- Interior and exterior maintenance of property and grounds
- Lawn and landscaping maintenance
- Transportation to/from appointments, events, airport.
Private Waterfront Estate
Estate Manager/Captain
08.2016 - 07.2018
Job overview
- Oversaw daily operations of the estate, maintaining a well-organized environment conducive to comfort and productivity.
- Caring for their 13 year old daughter
- Transportation to and from schools, after hours school activities
- Daily/weekly/monthly schedule of deep cleaning of residence, always guest ready
- Oversee housekeeping, chef and maintenance staff and report direct to the PA
- Grocery shopping, household errands, personal shopping
- Arrange and be present for household services: appliance repairs and deliveries
- Troubleshooting and installations of all electronic devices (Crestron systems and security systems) updated every 2 years
- Assist with entertaining, special events
- Birthdays/ Private functions/New Year parties 40+ guest
- Answer the door and phones, representing in a professional manner at all times
- Errands and grocery shopping
- Arrange and be present for household services: appliance repairs, deliveries, etc
- Vehicle/scooters maintenance; schedule and take vehicles for services, car washes and refuel gas
- Interior and exterior maintenance of property and grounds
- Lawn and landscaping maintenance
- Upkeep and maintenance of a 40ft Fjord boat, 20ft ski boat and a jet ski
- This involved fixing water pumps, replace AC units, sanding and vanished exterior
- Over weekends there were a high demand on sunset cruises and water sports.
Private Estate
Estate Manager/Domestic Live-in Couple/Caretakers
05.2013 - 09.2016
Job overview
- Hired to care for the family's 4000 SF 8 bedroom private estate
- Responsible for the overall upkeep and maintenance of the property
- The owner owned a 112ft Sun seeker and was occasionally asked to help out with upcoming trips
- Estate Manager/Domestic live-in couple year around to manage the estate
- Duties include maintaining master household calendar
- Grocery shopping, household errands, personal shopping
- Arrange and be present for household services: appliance repairs, deliveries, etc
- Assist with entertaining, special events, and business meetings
- Troubleshooting and set up's of all electronics and Crestron systems, updated every 2 years
- Answer the door and phones, representing in a professional manner at all times
- Errands and grocery shopping
- Arrange and be present for household services: appliance repairs, deliveries, etc
- Vehicle maintenance; schedule and take vehicles for service, car washes and refuel gas
- Interior and exterior maintenance of property and grounds
- Lawn and landscaping maintenance
- Beginning of each season we had to de-winterize and after summer we winterize all outdoor furniture and landscaping
- Transportation to/from appointments, events, airport
- Upkeep and maintenance on all water sport equipment on the private yacht
- Sanding and varnished all exterior decks on the yacht.
Titan Marine AC and Appliance
AC Technician
05.2008 - 05.2013
Job overview
- AC technician in the marine industry that provides sales, parts, installation, services support for marine AC, refrigeration and water makers
- Maintained a high level of customer satisfaction with timely and accurate diagnoses of AC issues.
- Repair and rebuild valuable marine systems
- Install AC systems, refrigeration, cooling, water makers and other marine systems on yachts
- Marine plumbing, service, maintenance, supplies and parts
- Descaling, using biodegradable chemical cleaning service
- Mechanical jobs required: fixed the bow thruster hydraulic pump on the yacht
- Lay all new hoses from pump to the thruster
- Insulate the chill water lines, from chillers to air handlers.
Tecumseh State Correctional Institution
Correction Officer
01.2005 - 05.2008
Job overview
- Correction officer at maximum prison
- Corrections corporal
- Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
- Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
- Weekly scheduling of inmates duties
- Coordinate/organizing inmates travel orders
- Daily monitor of food/beverage and cost control.
Education
Westlake Technical CollegeSouth Africa
2 Year Mechanical Course from Mechanical Engineering
01.2000
University Overview
High School VredendalSouth Africa
High School Diploma
01.1998
University Overview
Skills
- Staff Supervision and Training
- Strong interpersonal skills
- Time management and scheduling
- Budgeting and financial planning
- Smart Home Technology
- Engine components, pump & fuel
- Chillers and AC Knowledge
- HVAC certified
- Mechanically inclined
- Lawn and landscaping maintenance
- Creative and Adaptable
- Relationship Building
- Microsoft Office
- Inventory Tracking
Marital Status
Marital Status
MarriedPersonal Assets
Personal Assets
- 10 years of Estate manager/maintenance experience
- Extremely detail oriented, a master of advance planning
- Budgeting and Financial management
- Experience with culturally diverse staff, vendors, business and regulations
- Deep understanding of professional boundaries
Skills Synopsis
Skills Synopsis
- Strong interpersonal skills
- Smart home technology expertise
- Time management and scheduling
- Budget creation and adherence
- Contract negotiation
- Technical problem – solving
- Security systems and procedures
- Correctional facility procedures knowledge
- Engine components, pumps and fuel systems knowledge
- Certified forklift operator
- Chillers and AC knowledge
- Exterior maintenance
- Lawn and landscaping maintenance
- Mechanically inclined
- HVAC certified
- N3 mechanical certification
Work Location
Work Location
San Antonio, Texas
Personal Information
Personal Information
- Date of Birth: 10/11/1983
- Nationality: South African/American
References
References
- AJ Lorda, Miami Beach Personal Assistant, +1 786 301 9969 / +1 954 288 3999
- Corrie Brand, GMC Sales Manager, sakid81@gmail.com, +1 402 3188895
- Fanie Du Plessis, Hampton's, New York
- Conrad Pool, Captain on M/Y No Shortcuts, conradpool@yahoo.com, +1 954 2572923
Timeline
Estate Manager/Domestic Couple
Private Estate And Ranch
10.2019 - Current
Estate Manager/Captain
Private Waterfront Estate
08.2016 - 07.2018
Estate Manager/Domestic Live-in Couple/Caretakers
Private Estate
05.2013 - 09.2016
AC Technician
Titan Marine AC and Appliance
05.2008 - 05.2013
Correction Officer
Tecumseh State Correctional Institution
01.2005 - 05.2008
Westlake Technical College
2 Year Mechanical Course from Mechanical Engineering
High School Vredendal
High School Diploma
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