Summary
Overview
Work History
Education
Skills
Timeline
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Tervell Ingram

Ocala,FL

Summary

Dynamic and results-driven Owner/Operator Truck Driver with extensive experience at Premier Transport Logistics, LLC. Proven track record in DOT compliance and exceptional customer service, ensuring timely deliveries and fostering strong client relationships. Skilled in vehicle inspection and route planning, demonstrating a commitment to safety and operational excellence.

Overview

15
15
years of professional experience

Work History

Owner/Operator Truck Driver

Premier Transport Logistics, LLC
03.2022 - Current
  • Managed day-to-day business operations.
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Managed financial aspects of business operations including budgeting, expense tracking, invoice processing, and tax filing.
  • Delivered exceptional customer service by addressing concerns promptly, resolving issues professionally, and fostering positive rapport with clients.
  • Established strong working relationships with dispatchers, resulting in improved coordination and scheduling.
  • Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.

Truck Driver

Coastal Transport
07.2021 - 02.2022
  • Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
  • Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
  • Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
  • Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.

Owener/Operator

Ingram's Affordable Lawn Care
06.2010 - 12.2021
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Consulted with customers to assess needs and propose optimal solutions.

Teller/Personal Banker

Wells Fargo
12.2016 - 07.2021
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
  • Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
  • Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
  • Processed customer transactions promptly, minimizing wait times.

Education

Associate of Arts - Business Administration

College of Central Florida
Ocala, FL
05-2013

Skills

  • DOT compliance
  • Professionalism and work ethic
  • Safe driving practices
  • Safety compliance
  • Self-motivation and discipline
  • Paperwork coordination
  • Logbook management
  • Vehicle inspection
  • Delivery scheduling
  • Customer service
  • Route planning expertise
  • Class A commercial Driver's license

Timeline

Owner/Operator Truck Driver

Premier Transport Logistics, LLC
03.2022 - Current

Truck Driver

Coastal Transport
07.2021 - 02.2022

Teller/Personal Banker

Wells Fargo
12.2016 - 07.2021

Owener/Operator

Ingram's Affordable Lawn Care
06.2010 - 12.2021

Associate of Arts - Business Administration

College of Central Florida

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Tervell Ingram