Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tervern Lee

Rockford,IL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

21
21
years of professional experience

Work History

DORS Personal Assistant

Department of Health and Human Services
12.2015 - 01.2025
  • Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
  • Provided assistance with medication management.
  • Helped clients to maintain independence and quality of life.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Assisted with clients or patients with daily activities by helping with bathing, grooming, dressing and meal preparation.
  • Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.
  • Coordinated appointments with medical professionals.
  • Provided emotional support and companionship to clients.

Comprehensive Community Solutions

Youth Build
08.2006 - 08.2007
  • Gained strong leadership skills by managing projects from start to finish.
  • Self-motivated, with a strong sense of personal responsibility.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Skilled at working independently and collaboratively in a team environment.
  • Residential and commercial renovations including framing, installation, roofing, using hand and power tools.
  • Neighborhood development.

Houseman

Clock Tower Resort
09.2005 - 07.2006
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Reported found guest articles and merchandise damage to managers on duty.
  • Gathered linen supplies and organized linen closets for prompt room restocking.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Changed bed linens and collected soiled linens for cleaning.
  • Explain facility procedure to guest.
  • Ensure guest safety.
  • Officered information pertaining to available services.

Crew Member

Wendys Restaurant
05.2004 - 08.2005
  • Trained new team members on procedures, customer service, and sales techniques.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Stocked shelves to organize aisles in assigned department.
  • Took orders, prepared meals, and collected payments.
  • Worked front counter, drive-thru and other areas.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Kept food preparation area, equipment, and utensils clean and sanitary.

Education

High School Diploma -

East High School
Rockford

Skills

  • Household oversight
  • Chauffeuring
  • Errands management
  • Errands
  • Personal services
  • Stock maintenance
  • Problem resolving
  • Schedule management
  • Resourceful
  • Strong interpersonal skills
  • Housekeeping
  • Food service background

Timeline

DORS Personal Assistant

Department of Health and Human Services
12.2015 - 01.2025

Comprehensive Community Solutions

Youth Build
08.2006 - 08.2007

Houseman

Clock Tower Resort
09.2005 - 07.2006

Crew Member

Wendys Restaurant
05.2004 - 08.2005

High School Diploma -

East High School

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