Teryn Knaus
Self Employed
Boise,ID
14
years of professional experience
Dynamic small business owner with a proven track record in customer relations and operational excellence. Specializes in financial management and client engagement, driving measurable improvements in service delivery and satisfaction.
Work History
Housekeeping Owner
8 Years 1 Month- Managed financial planning, budgeting, and cash flow analysis for sustained profitability.
- Developed and implemented business strategies to enhance operational efficiency and customer satisfaction.
- Cultivated relationships with suppliers and clients to optimize service delivery and product offerings.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
Hospital Cleaner
3 Years 2 Months- Operated specialized cleaning equipment to ensure thorough disinfection of hospital environments.
- Maintained cleanliness and sanitation standards across patient rooms and common areas.
- Collaborated with nursing staff to prioritize cleaning tasks based on patient needs and safety protocols.
- Trained new staff on proper cleaning techniques and hospital procedures for infection control.
- Enhanced patient comfort by maintaining cleanliness and sanitation of hospital rooms and common areas.
- Received positive feedback from supervisors for exceptional attention to detail when conducting deep-cleaning projects throughout the hospital.
- Reduced infection rates by diligently disinfecting surfaces and equipment in accordance with established protocols.
- Collaborated effectively with the maintenance team to address building-related issues, ensuring a well-kept facility for patients and staff.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Used time management and efficient cleaning methods to meet deadlines.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Removed trash, debris and other waste materials from premises.
- Handled equipment, chemicals, and materials properly and with caution.
Education
GED
Skills
Client relations
Operational management
Customer relations
Relationship building
Customer support
Small business operations
Business management
Financial management
Service optimization
Detail orientation
Decision-making
Problem-solving
Time management
Timeline
Housekeeping Owner
Self Employed
07.2018 - CurrentRead More
Hospital Cleaner
Saint Alphonsus Hospital
01.2013 - 03.2016Read More
GED
GED
Read More