Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Tesa Anderson

Bradenton,FL

Summary

Hands on outgoing professional with a background managing employees, issues and administrative tasks in fast-paced environments. A highly visible and friendly Manager promoting exemplary talents in customer service, policies and procedures' oversight and facility security measures.

Overview

7
7
years of professional experience

Work History

Assistant Community Manager

Continental Properties INC.
01.2017 - Current
  • Managed daily operations of apartment property, including daily team huddles.
  • Evaluated operational expenses, with clear COE action plans.
  • Oversaw tenant move-ins, move-outs, and evictions.
  • Scheduled/ performed pre move out/move out inspections.
  • Completed audits, & final account statements.
  • Generated renewal offer letters/maintained renewal retention at over 60% avg each month.
  • Managed rental collection, rental increase, late payment, evictions, and check returns.
  • Approved pricing based on market, history, and forecast.
  • Performed regular property audits.
  • Developed new leasing strategies and materials that are engaging to prospects.
  • Assisted in employee training and performance evaluation activities.
  • Planned and delegated daily work assignments to maintenance technicians & leasing.
  • Maintained records of all completed and ongoing maintenance repairs, renovations, and turn times.
  • Worked with courtesy officer to ensure safety and security of apartment community.
  • Developed monthly newsletters/ reminders for current residents.
  • Completed weekly market surveys, variance reports, month end reports, KPI reports, weekly reports, and reclass/accruals.
  • Understands and makes decisions aligned with the budget.
  • Thoroughly audits and troubleshoots CNOI, COE, BDE, EGI.
  • Worked with vendors to construct and execute contracted projects.
  • Paid bills timely and efficiently through OPs.
  • Calculated monthly and quarterly commissions.
  • Professionally filed complaints/violations/incident reports and provided deescalating resolutions.
  • Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
  • Planned and executed promotional activities/ resident events to drive community engagement and increase occupancy numbers.
  • Responded to reviews, and maintained great ratings on all platforms.



Marketing/Graphic Design Business Owner

Speak Big LLC
04.2021 - Current
  • Illustrated and constructed guided workbook journals physically and digitally.
  • Created design work for print and digital sales and marketing campaigns.
  • Provided seminars regarding self-improvement and growth.
  • Managed social media networks and increased organic visibility.
  • Proficient on all media platforms, Word, Picmonkey, Canva, Lightroom, Adobe Premiere, and Photoshop.
  • Designed graphics for websites, logos and promotions for marketing purposes.
  • Promoted company's events by designing marketing materials such as posters, digital invites and brochures.

Marketing Associate

Manatee Performing Arts Center
01.2017 - 01.2018
  • Assisted with the strategic marketing plan, traveled to local businesses representing and promoting Manatee Performing Arts Center and their programming, to promote, introduce, and connect with area businesses and other non-profit organizations
  • In office work included press releases, graphic design work, photography and other duties as assigned.
  • Developed marketing strategies and resolved problems to drive sales.
  • Edited website content and database to keep information correct and up-to-date.
  • Performed ongoing analysis to develop and advance future marketing strategies.

Education

Associate of Arts -

Green River Community College
Auburn, WA
01.2013

WA State Online Academy
Covington, WA
01.2011

Kentlake High School
Kent, WA
01.2009

Skills

  • Proficient in OneSite, Lead2Lease, AIRM, Power BI, Business Intelligence, OPs, Yieldstar, Compliance Depot, Sharepoint, Word, Leasing Desk, Adobe Photoshop, Adobe Premiere, Picmonkey, Canva, Creative Cloud, Excel, Office Outlook, Okta, UltiPro, Social Media Platforms
  • Organizational skills
  • Staff Management
  • Leadership skills
  • Property Inspection
  • Vendor Management
  • Administrative Support
  • Deadline Management

Accomplishments

  • Achieved Leasing Associate of the year 2017.
  • Achieved the Million Dollar club 2019.

References

  • BRIAN CRAFT, Director of Marketing & Outreach, MPAC, (941) 323-3774
  • MICHELLE KOHN, Property Manager, Continental Properties, (517) 262-1514
  • LASHANA BROWN, Property Manager, Continental Properties, (269) 753-5292

Timeline

Marketing/Graphic Design Business Owner

Speak Big LLC
04.2021 - Current

Assistant Community Manager

Continental Properties INC.
01.2017 - Current

Marketing Associate

Manatee Performing Arts Center
01.2017 - 01.2018

Associate of Arts -

Green River Community College

WA State Online Academy

Kentlake High School

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Tesa Anderson