Tesa Anderson
Bradenton,FL
Summary
Results-driven Property Manager with extensive experience in overseeing property operations and maintenance. Proven expertise in financial management, tenant relations, and regulatory compliance, leading to high occupancy rates and enhanced profitability. Exceptional skills in negotiating lease agreements and implementing strategic improvements to optimize operational efficiency. Committed to fostering positive tenant and team relationships while managing dual properties to ensure maximum client satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Community Manager
Continental Properties INC
Bradenton, FL
02.2024 - Current
- Managed day-to-day activities involving tenants, subcontractors and property management.
- Analyzed market conditions regularly to identify opportunities for improving operational efficiency.
- Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
- Monitored market trends to ensure competitive pricing structures for units under management.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Implemented cost-cutting measures where appropriate in order to reduce overhead costs without compromising quality standards.
- Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
- Developed marketing plans to promote vacant units through various channels, such as online listings or social media outlets.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Processed evictions when necessary in accordance with state laws and procedures.
- Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Prepared detailed budgets and financial reports for properties.
- Met with vendors to negotiate service contracts.
- Advised owners on potential improvements or investments that could increase the value of their properties.
- Investigated and resolved property complaints and violations to foster pleasant living environment for residents.
- Managed and oversaw operations, maintenance and administration of properties.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Developed and implemented effective leasing strategies to maximize occupancy rates.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Marketing/Graphic Design Business Owner
Speak Big LLC
Bradenton, FL
04.2021 - Current
- Crafted comprehensive guided workbooks in both physical and digital formats.
- Developed visual content to support various advertising campaigns.
- Provided seminars regarding self-improvement and growth.
- Managed social media networks and increased organic visibility.
- Skilled in utilizing various media platforms such as Word, Picmonkey, Canva, Lightroom, Adobe Premiere and Photoshop.
- Developed visual content to enhance website appeal, brand recognition, and promotional efforts.
- Designed marketing materials including posters, digital invites, and brochures for company events.
Assistant Community Manager
Continental Properties INC.
Bradenton, FL, FL
12.2016 - 02.2024
- Oversaw daily operations of apartment property, conducting team huddles.
- Analyzed operational costs, developing distinct COE action plans.
- Supervised various tenant transition activities including move-ins, move-outs, and evictions.
- Conducted pre-move-out and move-out inspections.
- Performed comprehensive audits.
- Consistently maintained monthly renewal retention above 60%.
- Executed processes for late payments, evictions, and returned checks.
- Determined optimal price points utilizing analysis of current markets along with historical patterns and future projections.
- Conducted routine property inspections.
- Created engaging promotional materials to capture the attention of prospects.
- Facilitated training sessions for employees.
- Coordinated distribution of daily work assignments among maintenance staff & leasing team.
- Maintained records of all completed and ongoing maintenance repairs, renovations, and turn times.
- Collaborated with courtesy officer to maintain safety standards for the apartment community.
- Crafted monthly communications to engage current occupants.
- Prepared month-end and KPI reports, along with reclassification/accruals.
- Aligns decisions with budget constraints.
- Performed in-depth auditing and problem-solving on CNOI, COE, BDE, EGI.
- Worked with vendors to construct and execute contracted projects.
- Ensured prompt and effective payment of bills through OPs.
- Calculated monthly and quarterly commissions.
- Provided deescalating resolutions for complaints and incidents.
- Scheduled appointments, property showings, move-ins, and move-outs efficiently.
- Implemented event strategies to enhance tenant participation and elevate occupancy figures.
- Handled reviews effectively, maintaining high ratings across all platforms.
Marketing Associate
Manatee Performing Arts Center
Bradenton, FL
01.2017 - 01.2018
- Supported execution of strategic marketing plan while representing Manatee Performing Arts Center to local businesses.
- Executed press releases, graphic design tasks, photography assignments.
- Implemented solutions and strategic plans for sales growth.
- Managed edits for correct and up-to-date online content.
- Utilized ongoing research to inform and improve upcoming marketing approaches.
Education
Associate of Arts -
Green River Community College
Auburn, WA01.2013
High School Diploma -
WA State Online Academy
Covington, WA01.2011
Skills
- Proficient in OneSite, Lead2Lease, AIRM, Power BI, Business Intelligence, OPs, Yieldstar, Compliance Depot, SharePoint, Word, Leasing Desk, Adobe Photoshop, Adobe Premiere, PicMonkey, Canva, Creative Cloud, Excel, Office Outlook, Okta, UltiPro, and Social Media Platforms
- Organizational skills
- Contract negotiation
- Leasing and sales
- Payment collection
- Property tours and inspections
- Marketing and advertising
- Lease renewals
- Business administration
- Accounting operations
- Eviction notices
- Fair housing compliance
- Occupancy management
- Business development
- Multi-family property management
- Leadership skills
- Vendor Management
- Administrative Support
- Work order monitoring
- Lease administration
- Debt control
- Tenant relations
- Maintenance scheduling
- Financial budgeting and reporting
- Staff management
- Property management
Accomplishments
- Achieved Leasing Associate of the year 2017.
- Achieved the Million Dollar club 2019.
- Achieved Social Butterfly for largest social media engagement 2024.
Certification
- Franklin Covey Accredited Courses- Team Leadership, 6 Critical Practices, Turn Uncertainty Into Opportunity, Pro Activity Act Intentionally, Navigating Difficult Conversations.
Timeline
Community Manager
Continental Properties INC
02.2024 - Current
Marketing/Graphic Design Business Owner
Speak Big LLC
04.2021 - Current
Marketing Associate
Manatee Performing Arts Center
01.2017 - 01.2018
Assistant Community Manager
Continental Properties INC.
12.2016 - 02.2024
- Franklin Covey Accredited Courses- Team Leadership, 6 Critical Practices, Turn Uncertainty Into Opportunity, Pro Activity Act Intentionally, Navigating Difficult Conversations.
Associate of Arts -
Green River Community College
High School Diploma -
WA State Online Academy
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