Tesa Craig
Hampton,Virginia
Summary
Property Manager adept at remaining accessible to residents and board members. Offering excellent organizational and time management skills. Knowledgeable using Global Combat Support System (GCSS) and Integrated Logistics Management System (ILMS). Inside of ILMS, comfortable navigating Property & Warehouse Management, Ariba, and T-Lite modules. Experience using Microsoft Office Suite on a regular basis and am particularly familiar with Outlook, Word, Excel, and Power Point. Currently hold a valid Top Secret security clearance.
Overview
14
14
years of professional experience
Work History
Security Monitor
Amentum Engineering Corp
12.2023 - Current
- Escort uncleared contractor in support of base operations monitoring up to 5 contractors at a time.
- Oversee daily monitoring and patrolled buildings, grounds, and work sites.
- Monitor employee activities, confirming compliance with security regulations.
- Participate in staff meetings, special events, and professional development activities.
- Contribute to risk assessment initiatives by identifying vulnerabilities within the premises and recommending corrective actions.
Property Management
PAE/Amentum
01.2022 - 08.2023
- Oversaw operations of 20,000 sq ft warehouse and ensured active communication between warehouse and U.S. Embassy staff.
- Received merchandise purchased by U.S. Embassy and tended to the ordering and distribution of expendables for the U.S. Embassy.
- Input of customs and shipping request for UAB/HHE shipments.
- Assisted with administrative task for GSO Department due to understaffing.
- Tracked MyService request and engaged the customer in a professional manner to fulfill customer request and need.
- Contributed significantly to the overall success of the property management team by continuously identifying opportunities for process improvement and implementing best practices.
- Managed move-in and move-out processes smoothly, minimizing stress for both tenants and property management staff.
- Utilized property management software effectively for accurate record-keeping of guest information, billing details, and reservation statuses.
Onboarding Coordinator
Covenant Transport Inc
12.2019 - 12.2021
- Data entry, Data auditing, and Employment verifications
- Enhanced employee retention rates with thorough orientation sessions.
- Helped new hires complete and submit required paperwork, set up benefits accounts, and initiate direct deposits.
- Ensured a positive onboarding experience by addressing any concerns or issues promptly and effectively.
- Maintained accurate records of all onboarding activities, ensuring compliance with company policies and legal requirements.
Customer Service Representative
Chattanooga Family Practice Associates
06.2017 - 12.2019
- Collected revenue, verified insurance, retrieved hospital records, sent orders and pathology results.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Scheduled, coordinated and confirmed over 200 appointments and numerous meetings daily.
Customer Services
Cardinal Health
02.2016 - 06.2017
- Delivered radioactive medications to over 20 medical facilities in a timely and safe manner.
- Ensured proper disposal of radioactive material in compliance with federal regulations and company policy.
- Conducted quality control inspections on radioactive medications.
Corporal-Motor Transportation Operator
United States Marine Corps
01.2011 - 01.2017
- Inventory management of government equipment.
- Supply management for medical and military operations.
- Maintained accurate records for cargo manifests, mileage logs, and fuel consumption to ensure regulatory compliance.
- Managed loading, unloading and safety of all personnel, cargo and equipment.
- Maintained proficiency in tactical planning options and convoy defense techniques.
- Inspected vehicles and completed daily maintenance actions.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Deployment to Afghanistan
United States Marine Corps
02.2013 - 12.2013
- Operated 5 different types of military vehicles for support operations.
- Maintained upkeep of military vehicles and equipment.
- Assisted in logistics of numerous tactical movements.
- Security element for Immediate Response Team.
Skills
- Property Management
- Property Inspections
- Tenant relations
- Staff Management
- Maintenance Scheduling
- Property accountability
- Administrative Support
- Teamwork capabilities
- Customer service-focused
Timeline
Security Monitor
Amentum Engineering Corp
12.2023 - Current
Property Management
PAE/Amentum
01.2022 - 08.2023
Onboarding Coordinator
Covenant Transport Inc
12.2019 - 12.2021
Customer Service Representative
Chattanooga Family Practice Associates
06.2017 - 12.2019
Customer Services
Cardinal Health
02.2016 - 06.2017
Deployment to Afghanistan
United States Marine Corps
02.2013 - 12.2013
Corporal-Motor Transportation Operator
United States Marine Corps
01.2011 - 01.2017
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