Tesha Harp
Grand Prairie,TX
Summary
Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Store Manager
Fuel City
Cedar Hill, TX
04.2018 - 08.2023
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
- Approved regular payroll submissions for employees.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Trained new employees on proper protocols and customer service standards.
- Interacted well with customers to build connections and nurture relationships.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Education
High School Diploma -
Wayne County High School
Waynesboro, TNSkills
- Intuit QuickBooks
- ADP Workforce Now
- Team Leadership
- Inventory Management
- Microsoft Outlook
- Time Management
- Order Supplies
- Shift Checklists
- Staff Training
- Customer Service
Certification
TABC
Texas Food Manager
Timeline
Store Manager
Fuel City
04.2018 - 08.2023
High School Diploma -
Wayne County High School
TABC
Texas Food Manager
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