Tesha Telin
Minot,ND
Summary
Dependable office management professional brings many years of experience in administrative oversight. Self-starter and skilled team leader with history unifying staff under common goals, modeling organizational efficiency, and instilling customer service excellence. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Office Manager
Vibeto Orthodontics
Minot, ND
08.2008 - Current
- Developed and implemented office policies and procedures.
- Assisted with the preparation of budgets, forecasts and financial statements.
- Supervised staff members, organized schedules and delegated tasks.
- Provided administrative support to management team including preparing reports and presentations.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Organized company events including holiday parties, team building activities .
- Reviewed contracts for accuracy prior to signing off on behalf of the company.
- Monitored payments due from clients and promptly contacted clients with past due payments.
Education
Associate of Science - Medical
Minot State University
Minot, ND05-1992
Skills
- Operations Management
- Team Supervision
- Staff hiring
- Workforce Management
- Policy Development
- Staff Management
- Employee Supervision
- Customer Service
Affiliations
- I enjoy spending time with my family. We enjoy going to the lake, golfing, traveling and keeping up with our two grandkids
Certification
- I am a certified dental assistant for over 30 years with the state of ND
References
References available upon request.
Timeline
Office Manager
Vibeto Orthodontics
08.2008 - Current
Associate of Science - Medical
Minot State University
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