Waltesha Baggage
Pensacola,Florida
Summary
Customer-oriented team member with strong background in customer relations and administrative support. Seamlessly provides check-in and check-out processes and assists guests in friendly, courteous manner. Committed to leaving great, lasting impression.
Overview
7
7
years of professional experience
Work History
Front Desk Associate
Corey Station Naval Base
02.2020 - Current
- Asked customers questions to meet special requests.
- Maintained transaction security by verifying cards against identification.
- Introduced customers to amenities with pleasant and helpful demeanor.
- Answered customer telephone calls promptly and appropriately handled needs.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Used internal software to process reservations, check-ins and check-outs.
- Issued room keys to guests upon check-in and answered questions regarding proper use.
- Entered and updated sensitive customer information during check-ins and room changes.
- Maintained cleanliness and organization of front desk area.
- Answered guest questions and referred to local points of interest.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
Health Technician
Blue Angel Elementary
01.2018 - 05.2019
- Educated patients about procedures, answered questions, and provided comforting words to control anxiety and enhance procedure results.
- Maintained accurate student charts and medical records.
- Administered medications and treatments according to school orders.
- Performed vital tests and reported results to the head Nurse.
- Cleaned and sterilized instruments, equipment and surfaces.
- Utilized medical software to document and track patient progress.
- Evaluated patient histories and medical records for accuracy and completeness.
Healthcare Screener
Kedplasma
06.2016 - 08.2018
- Utilized passwords and other security measures tom prevent data compromises.
- Complied with all federal, state and local regulations as well as company rules.
- Monitored vital check for compliance with donating protocols.
- Upheld strong communication and verbal skills.
Education
Associate of Applied Science - Healthcare Management
Virigina College
Montgomery Al07.2012
Skills
- Problem-Solving Skills
- Business Correspondence
- File Management
- Scheduling
Accomplishments
- Received a job promotion within 2 months of hire date due to outstanding performance.
Timeline
Front Desk Associate
Corey Station Naval Base
02.2020 - Current
Health Technician
Blue Angel Elementary
01.2018 - 05.2019
Healthcare Screener
Kedplasma
06.2016 - 08.2018
Associate of Applied Science - Healthcare Management
Virigina College
Similar Profiles
ALAN CASHIERALAN CASHIER
Firefighter (Basic Life Support)/Hazmat Tech at Naval Air Station Joint Reserve BaseFirefighter (Basic Life Support)/Hazmat Tech at Naval Air Station Joint Reserve Base
Julius RushJulius Rush
Background Check Specialist at JOINT EXPEDITIONARY BASE LITTLE CREEK & FORT STORY/NAVAL STATION NORFOLK /UNITED STATES NAVYBackground Check Specialist at JOINT EXPEDITIONARY BASE LITTLE CREEK & FORT STORY/NAVAL STATION NORFOLK /UNITED STATES NAVY
AHARON BROCKAHARON BROCK
Senior Enlisted Leader at Norfolk Naval Station BaseSenior Enlisted Leader at Norfolk Naval Station Base
Miriam CuellarMiriam Cuellar
Team Lead/Artist at M.A.C. Cosmetics at NordstromTeam Lead/Artist at M.A.C. Cosmetics at Nordstrom
Dr. LaTonya PerkinsDr. LaTonya Perkins
MSR IV / CCO Fraud & Digital Services at Navy Federal Credit UnionMSR IV / CCO Fraud & Digital Services at Navy Federal Credit Union