TeShon Taylor
Alexandria,VA
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
8
8
years of professional experience
Work History
Leasing Agent
Jbg Smith
08.2022 - Current
- Increased client satisfaction by promptly addressing inquiries and providing accurate information about property features and amenities.
- Enhanced community visibility through strategic marketing initiatives, including online advertisements and open house events.
- Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
- Boosted occupancy rates by developing strong relationships with local businesses and promoting referrals.
Insurance Specialist
Allianz Global Assistance USA
06.2020 - 08.2022
- Enhanced customer satisfaction by addressing insurance-related inquiries and resolving issues promptly.
- Streamlined policy management by regularly updating client information and tracking policy changes.
- Reduced claims processing time by effectively collaborating with adjusters, claimants, and internal departments.
- Maintained high-level knowledge of bank policies, procedures, and regulations to ensure compliance in all transactions.
Sales Associate
Nordstrom
11.2015 - 03.2020
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Key Holder
The Art Of Shaving
11.2016 - 04.2019
- Enhanced customer experience by providing exceptional service and addressing inquiries promptly.
- Increased store sales by creating visually appealing merchandise displays and product placements.
- Strengthened team performance by conducting regular training sessions on product knowledge and sales techniques.
- Streamlined inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
Education
High School Diploma -
Forestville High Scool
District Heights, MD05.2015
Skills
- Data Entry and Maintenance
- Effective Planning
- Sales Expertise
- Customer Retention Strategies
- Quality Assurance
- Customer Service
- Upselling Techniques
- Inbound Customer Support
Timeline
Leasing Agent
Jbg Smith
08.2022 - Current
Insurance Specialist
Allianz Global Assistance USA
06.2020 - 08.2022
Key Holder
The Art Of Shaving
11.2016 - 04.2019
Sales Associate
Nordstrom
11.2015 - 03.2020
High School Diploma -
Forestville High Scool
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