Summary
Overview
Work History
Education
Skills
Awards
Affiliations
Certification
Shape Corp. Trenton HR Award – 2023 “Most helpful, influential, and respectful HR rep onsite.”
Timeline
Generic

Te’Shonda Carter

Centerville,USA

Summary

Accomplished Human Resources professional with a proven track record in management, employee relations, and compliance. Skilled in fostering collaborative environments and driving organizational success through adept conflict resolution and HR strategy. Recognized HR leader known for enhancing organizational culture and employee engagement, with a focus on team collaboration and adaptability to meet evolving business needs. Strong background in performance management and maintaining high standards to achieve desired outcomes.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Sr. Human Resources Generalist

Rittal, LLC. (Rittal North America)
06.2023 - Current
  • Provides HR guidance to managers.
  • Assist leaders with building teams and managing employee engagement.
  • Maintains current knowledge of various HR laws, practices, procedures, and trends.
  • Participates in developing department goals, objectives and systems.
  • Handles employee relations counseling and exit interviews for salaried employees.
  • HR programs to create an efficient and conflict-free workplace.
  • Assist in development and implementation of human resource policies.
  • Assist in evaluation of reports, decisions, and results of department in relation to established goals.
  • Recommends new approaches, policies and procedures to effect continual improvements in efficiency of department and services performed.
  • Maintains Human Resource Information System records.
  • Maintains compliance with federal and state regulations concerning employment.
  • Prepares and maintains employment records and various human resource files.
  • Actively participates in professional and trade related organizations.
  • Proactively makes recommendations and takes actions to ensure that Rittal has an environment that embraces and reflects a diverse workforce.
  • Provides guidance to employees on questions regarding Rittal HR policies. May research, develop, and communicate new policies or policy changes to employees.
  • Develops relationships with key leaders across the Company to enhance communication and feedback on HR matters. Works directly with department managers to assist them in carrying out their responsibilities on personnel matters.
  • Engages with HR staff members to resolve employee relations issues in an ethical, legal, and rational manner with the appropriate level of documentation.
  • Identifies training needs of the organization and research vendors and training providers to determine the best approach within budget parameters. May deliver training on HR related topics for targeted audiences.
  • Ensures that leaders are practicing healthy performance management practices including feedback sessions, performance improvement plans, and scheduled reviews. Holds responsibility for updating the nine-box talent review for the manufacturing team.
  • Understands basic financial analysis and makes responsible budgetary decisions.
  • Develops communications for large audiences such as emails, speeches, announcements, presentations, and letters that intelligently reflect proper grammar, a professional tone, and the Company’s culture.
  • Responsible for organizational compliance with Federal and State legislation pertaining to all personnel matters.
  • Consults with legal counsel on personnel matters as appropriate, when directed by the Director of Human Resources.
  • Provides coaching, technical expertise, and career development for the team.
  • Completes other duties as assigned by the Director of Human Resources.
  • Primary Roles and Responsibilities:

Sr. HR Generalist Manager/Safety & EHS Specialist

Aston Carter/Aerotek
04.2022 - 03.2023
  • Administer human resources policies and programs for a “Private Corporation” facility(ies) or region(s). Major areas of responsibility include internal and external candidate selection, employee onboarding, performance management, compensation, employee relations, and employee engagement/retention.
  • Develop and maintain human resources processes, policies and procedures and initiate changes as necessary to ensure compliance with law, corporate policies and business strategy.
  • Partner with Plant Leadership to define human resource strategy aligned with the business strategy.
  • Participate in business strategy planning and workforce planning as requested.
  • Act as escalation point for employee relations issues, providing guidance or coaching on how to effectively investigate and resolve issues.
  • Oversee and drive consistency on employee disciplinary and termination procedures.
  • Partner with plant leadership to execute employee development strategies and plans.
  • Train and coach managers and employees on topics including performance management, compensation, candidate selection, harassment, and the Shape Code of Conduct.
  • Provide guidance and training to less skilled human resources team members
  • Assist HR Director with companywide initiatives, special projects, and change management plans.
  • Identify and train a back-up(s) to manage key tasks when absent.
  • Administer and maintain human resources processes, policies and procedures and initiate changes as necessary to ensure compliance with law, corporate policies and business strategy.
  • Provide input into human resource strategy aligned with the business strategy.
  • Effectively respond to employee relations issues, conduct investigations according to protocol, and recommend resolution.
  • Escalate complex issues to escalate to HR Manager.
  • Manage open roles for respective facility(ies), ensuring accuracy of open roles in our systems and communicating status updates to Shape Staffing and Plant Leadership on a regular basis.
  • Screen out internal/external candidates based on job requirements and facilitate candidate selection process.
  • Coordinate the employee onboarding and OJT processes, ensuring new joiners are paired with a trainer and complete required training.
  • Deliver employee discipline according to Shape Corporation policies and procedures, seeking guidance from HR Manager to ensure consistency.
  • Implement initiatives and programs to improve employee engagement.
  • Coach managers and employees on topics including candidate selection, harassment, and the Shape Code of Conduct.
  • Ensure on time delivery of performance management reviews and escalate concerns regarding performance management or compensation recommendations.
  • Complete HR metrics/reporting on a regular basis and analyze and escalate trends to HR Manager.
  • Assist HR Manager and HR Director with companywide initiatives, special projects, and change management plans.
  • Identify and train a back-up(s) to manage key tasks when absent.
  • Safety & EHS Position Summary: Responsible for supporting safety, environmental and Worker’s Compensation functions of the corporation.
  • Supports strategic and regulatory safety and environmental functions for a multi-location, manufacturing operation.
  • Provide required or requested safety and/or environmental services to business units and departments, including:
  • Safety/environmental training
  • Accident investigation facilitation
  • Safety related problem solving facilitation
  • Employee safety coaching, etc.
  • Support maintenance of required regulatory documentation including:
  • MSDS sheets
  • Audits/inspections
  • Lockout instructions
  • Emergency plans
  • Environmental records, etc.
  • Compile, analyze, interpret and report accident, loss and exposure statistical data.
  • Prepare comprehensive recommendations for corrective action to eliminate or minimize potential hazards.
  • Execute assigned strategic planning action items for safety and environment.
  • Participate in developmental opportunities necessary to stay current in changes to applicable laws and other safety trends.
  • Consultant, as needed to sister companies and their safety & environmental programs.
  • Identify and train a back-up(s) to manage key tasks when absent.
  • HRG Position Summary:
  • Essential Job Functions include, but not limited to, the following:
  • Safety & EHS Position Summary:
  • Essential Job Functions include, but not limited to, the following:

HR Leave FMLA Absence Mgr.

BSMH
09.2021 - 01.2022
  • Demonstrates solid knowledge of Federal and State laws and regulations related to absence management, including FMLA, ADA, and state and local laws and advises managers on the complex interaction of leave laws with PTO, Workers’ Compensation, and short-term and long-term disability benefits
  • Provides information and support training to associates and leaders related to the Leave of Absence/ADA processes and program
  • Prioritizes requests and responds in a timely manner, ensuring that issues and concerns are handled accurately and respectfully
  • Interprets Human Resources policies and procedures, guides application consistent with employment law and company culture in the administration of leaves
  • Pay processing for associates on leave of absence due to COVID-19/Coronavirus
  • Pay auditing and oversight for leaves, processing special pay situations
  • Responds to or re-directs day-to-day questions and concerns regarding leave
  • Responds in a timely manner to escalated inquiries, resolves issues escalated
  • Processed payroll for up to 210+ employees per week
  • Responsibilities of the Leave of Absence Manager/FMLA:

HR Manager

Starwin Industries, LLC
07.2019 - 06.2020
  • The human resource manager is directly responsible for the overall administration, coordination and evaluation of the human resource function. This position manages all employees of the department and is responsible for the performance management and hiring of the employees within that department.
  • Reasonable accommodations made to enable individuals with disabilities to perform the essential functions. Ensured compliance with all federal, state, and local employment laws.
  • Developed and administered various human resources plans and procedures for all company personnel.
  • Planned, organized, and controlled all activities of the department. Participated in developing department goals, objectives, and systems.
  • Implemented annually updated the compensation program; revised/rewrote job descriptions as necessary; conducted annual salary surveys and develops merit pool (salary budget); analyzed compensation; monitored the performance evaluation program and revised as necessary.
  • Developed, recommended, and implemented personnel policies and procedures; prepared and maintained handbook policies and procedures; performed benefits administration to include claims resolution, change reporting, approved invoicing process for payment, annual re-evaluation of policies for cost-effectiveness and information activities program.
  • Developed and maintained an affirmative action program; files EEO-1 annually; maintains other records, reports and logs to conform to EEO regulations.
  • Conducted recruitment efforts for all exempt, nonexempt and temporary workers; writes and places advertisements; worked with supervisors to screen and interview candidates; conducted reference checking; extended job offers; conducted new-employee orientations; monitored careerpath program and employee relations counseling; conducted exit interviews.
  • Established and maintained department records and reports. Participated in administrative staff meetings and attended other meetings, such as seminars. Maintained organizational charts and employee directory.
  • Evaluated reports, decisions, and results of department initiatives in relation to established goals. Recommended new approaches, policies, and procedures to effect continual improvements in efficiency of department and services performed.
  • Essential Duties and Responsibilities

HR Specialist/Generalist (C&B Administrator)

Johnson Electric
03.2017 - 07.2019
  • Provide employee exceptional customer service in answering all HR related questions including Benefits.
  • Conducts all new hire orientations for salaried and hourly employees
  • Responsible for follow-up and communications to all levels of supervision including upper management.
  • Assist in the administration of day to day operations including assisting in the following functional areas: HR Records, Employee Relations, Training, Benefits and recruitment/selections.
  • Maintain day to day administration with employee relations and solutions to any HR related issues
  • Handles more advanced benefit questions and issues for resolution
  • Create and maintain all Department of Labor, Unemployment and BWC notices in a timely efficient manner
  • Responsible for streamlining numerous reporting functions as well as gather and analyze information skillfully
  • Monitor Performance Management Process & Train Supervisors & Managers on process
  • Handles complex employee disciplinary concerns with supervision before administered any corrective active to ensure equal and fair treatment to all employees
  • Designing training programs to help employees understand insurance benefits
  • Recommend updates and changes as laws are changed
  • Process all new hires and termination enrollments & COBRA for all US employees
  • Process 401(k) Employee Deferrals, loans and suspensions
  • Meet quarterly or as needed with all insurance vendors
  • Administer FMLA and LOA policies in accordance with Voya
  • Process all claims with Voya including AD&D, Critical Illness and Death claims for all US employees
  • ADP Administrator, process and approve all changes to insurances and address changes for all US employees
  • Support liaison to HR Managers and HR Administrators at all US locations
  • Handle special confidential assignments including confidential recruiting
  • Participate on employee committees to plan outings, lunch box trainings, charitable events, appreciation celebrations and health fair annually
  • Reason: Left to go to Starwin Industries, better pay & career advancement
  • Essential Duties and Responsibilities:

HR Generalist/Interim HR Manager

I Supply Company
03.2015 - 07.2016
  • Work with Recruiter, Hiring Managers, and in compliance with EEO in the acquisition of new associates.
  • Oversee all pre-hire evaluations, tests and the new-hire orientation process (including Issuance of uniforms, employee handbooks, keys, gate passes, cell phones, etc.).
  • Administer company’s uniform supplier and the distribution/collection of uniforms.
  • Maintain personnel files for all company associates, ensuring that all required documents are current (i.e. licenses, health cards, HazMat, certifications, etc.).
  • Advise management on all human resource issues.
  • Propose changes in human resource policy and implement approved changes.
  • Propose changes to the employee handbook and implement approved revisions.
  • Develop and implement programs to comply with new government mandates (e.g., American Disabilities Act).
  • Work with other managers on employee performance recognition and problems.
  • Ensure the return of company property (i.e. uniforms, keys, employee handbook, cell phones, etc.) from terminating associates before receiving their final paycheck.
  • Conduct and/or coordinate quarterly safety meetings for delivery drivers and warehouse associates.
  • Manage the annual “Rodeo” & Family Fun Day.
  • Oversee the Safety Bonus Program.
  • Handle citizen complaints related to the operation of company vehicles.
  • Direct the investigation of all accidents and complete related insurance reports (i.e. workers comp claims, property claims, liability claims).
  • Manage workers comp claims through IAB.
  • Manage compliance with OSHA and HazMat regulations.
  • Coordinate audits and inspections by DOT, ODOT, OSHA, Department of Health, Fire Department, etc.
  • Administer the company’s random drug & alcohol testing program.
  • Manage the Safety Shoe and the Safety Poster Program.
  • Reason for leaving: Not a culture fit – onsite major OSHA safety issues
  • Essential Duties and Responsibilities:
  • Safety Function

HR Manager

OneSource (PEO)
05.2012 - 10.2014
  • Maintains and enhances OneSource’s Human Resource organization by planning, implementing and evaluating employee relations and HR policies, programs and practices. Maintain organization staff by establishing a recruiting, testing, and interview schedule; counseling managers on candidate selection, conducting and analyzing exit interviews, recommending changes to Sr. Management
  • Maintains the work structure by updating job requirements and job descriptions for all positions. Contributes to team effort by accomplishing related results as needed.
  • Ensures that managers/supervisors to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee’s grievances as well as counseling employees and supervisors
  • Performs and/or is witness to any remediation evaluations relevant to department of all personnel. Implements and/or witnesses all disciplinary action; provides support to all departmental managers through the disciplinary process. Maintains the work structure by updating job requirements and job descriptions for all positions. Assists in the recruitment, training and retention of new employees and staff members
  • Works closely with all employees, supervisors, managers, and other departments to enhance FCA/EMT strategies. Assists in ensuring FCA/EMT is meeting or exceeding all state and federal requirements pertaining to HR. Maintains and encourages employees to maintain FCA/EMT core values and stays focused on FCA/EMT mission in the medical community
  • Assures quality and/or maintenance all personnel files. Assures legal compliance, relevant to department, of all aspects of business within the company. Assists other management team with any endeavors they seek guidance on. Develops/Maintains a Human Resources system consistent with all managerial needs
  • Maintains communication with all managerial staff to assure quality service, professional image and solid economic stability with the company. Analyzes wage and salary reports with Vice President to determine competitive compensation plans
  • Direct oversight communication of records relevant to department as required by law and performs quarterly audits. Maintain organization staff by establishing a recruiting, testing, and interview schedule; counseling managers on candidate selection, conducting and analyzing exit interviews, recommending changes to Sr. Management
  • Ensures that managers/supervisors to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employees’ grievances as well as counseling employees and supervisors
  • Managing Administrator of Medical, Dental, and Vision Benefits by working closely with all voluntary and supplemental benefit brokers/vendors. Gathers all necessary information needed for insurance brokers and vendors to provide company with adequate liability coverage.
  • Full Time HR Managing Consultant (Client: First Call Ambulance/E.M.T, Inc)

HR Benefits & Training Assistant

Ohio Valley Goodwill Industries
08.2011 - 11.2011
  • Responsible for assisting HR Manager by preparing all terminations for all employees by generating personnel action request forms for all terminations and/or transfers
  • Responsible for verifying monthly Medical, Dental and Life insurance bills are accurate
  • Responsible for completing all state mandatory court ordered forms for medical and dental coverage
  • Responsible for processing all enrollments, termination medical/dental insurance via website
  • Responsible for inputting all new employees and consumers (MRDD) and ensure all new hire folders are complete. Responsible for entering all employee annual wage changes
  • Responsible for sending out all Cobra Letters – general notice for new members, Cobra letters for terminated employees. Responsible for reporting all Ohio Valley Goodwill new hires to the Ohio New Hire Reporting Center, state required
  • Responsible for running EEO-1, Vets 100 reports and entering information in Department of Labor system
  • Responsible for conducting twice annual wage survey for Goodwill and Clermont County
  • Responsible for performing all necessary HR functions as required
  • Responsible for developing weekly, monthly, annual reports using various databases – all reports are for the executive personnel committee and HR Manager weekly and bi-weekly team meetings.
  • Report titles: Turnover & Absenteeism, Safety (2 or more incident) Report, 30/60/90 & Annual reviews, United Way, Annuals, Hires, Terminations, Applicant Flow, Current Employee Statistics by department, job and delinquent review
  • Reason for leaving: Left due to ethical conflict where department was filing false reports

Education

B.L.A Organizational Leadership - Communication, Minor: HR

Xavier University
Cincinnati, OH
12-2008

Health Unit Coordinator - Completed Medical Terminology I & III

Cincinnati Technical College
01-1993

Skills

  • Hiring, Human Resources Management, Benefits Administration, Performance Management, Compensation Wage Structures and Surveys, Supports Diversity, Employment Law, Laws Against Sexual Harassment and Investigations and Organizational Restructures
  • Communication, Consultation, Business Acumen & Critical Evaluation, Global & Cultural Awareness, HR Expertise, Leadership & Navigation with Difficult Conversations, Relationship Management, Ethical Practice and Supervisor/Management/Sr Leadership Responsibility

Awards

DOER - Trenton HR Award 2023, Awarded for being the most helpful, influential, and respectful HR representative onsite

Affiliations

  • GCHRA membership – member since 2007
  • National Human Resources Association, April 2006 - Executive Committee National
  • African American Human Resources Association - Member since 2005 Toastmasters
  • International Speaking Organization – 2/2005
  • CBS University- Sexual Harassment Training – 2006
  • Fred Pryor Seminar: Excelling as a 1st Time Supervisor – 2005

Certification

  • Ohio OSHA Safety Conference Training - Columbus, OH 2015

Shape Corp. Trenton HR Award – 2023 “Most helpful, influential, and respectful HR rep onsite.”

2023 “Most helpful, influential, and respectful HR rep onsite" to an employer, as well as to all employees!

Timeline

Sr. Human Resources Generalist

Rittal, LLC. (Rittal North America)
06.2023 - Current

Sr. HR Generalist Manager/Safety & EHS Specialist

Aston Carter/Aerotek
04.2022 - 03.2023

HR Leave FMLA Absence Mgr.

BSMH
09.2021 - 01.2022

HR Manager

Starwin Industries, LLC
07.2019 - 06.2020

HR Specialist/Generalist (C&B Administrator)

Johnson Electric
03.2017 - 07.2019

HR Generalist/Interim HR Manager

I Supply Company
03.2015 - 07.2016

HR Manager

OneSource (PEO)
05.2012 - 10.2014

HR Benefits & Training Assistant

Ohio Valley Goodwill Industries
08.2011 - 11.2011

B.L.A Organizational Leadership - Communication, Minor: HR

Xavier University

Health Unit Coordinator - Completed Medical Terminology I & III

Cincinnati Technical College

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