Teshyirah Wilson
Philadelphia,PA
Summary
Driven and adaptable professional with a proven track record at Wesley Enhanced Living and McDonald's, excelling in fast-paced environments. Demonstrated ability to enhance customer satisfaction through attention to detail and exceptional service, leveraging skills in food safety and interactive communication. Achieved significant improvements in dining experience and team cohesion, showcasing reliability and multitasking abilities. Also, I am an organized childcare, professional at staying organized and managing hectic schedules. Adheres to kind and compassionate approach when dealing with discipline issues. Career history serving individual families with multiple children in both live-in and live-out scenarios.
Overview
1
1
year of professional experience
Work History
Dining Aide
Wesley Enhanced Living
09.2023 - Current
- Provided personalized service by remembering guest preferences, allergies, and other important details.
- Contributed to a positive dining environment by quickly addressing any guest concerns or complaints.
- Achieved high levels of customer satisfaction by consistently providing attentive and efficient service during all meal periods.
- Enhanced dining experience by maintaining clean and well-stocked serving stations.
- Strengthened relationships with repeat customers through genuine care for their individual needs and experiences.
- Promoted teamwork among staff members by actively participating in pre-shift meetings, discussing daily goals, expectations, and challenges.
- Assisted in menu development for diverse preferences, resulting in increased customer satisfaction.
Crew Member
McDonald's
07.2023 - 08.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
Education
High School Diploma -
George Washington High School
10175 Bustleton Ave 06.2024
Skills
- Patience and Tolerance
- Reliability and punctuality
- Flexible schedule availability
- Adaptability and Resilience
- Professional Appearance
- Basic math proficiency
- Interactive communication skills
- Adaptive Learning
- Food safety understanding
- Attention to Detail
- Child Supervision
- Toddler care experience
Timeline
Dining Aide
Wesley Enhanced Living
09.2023 - Current
Crew Member
McDonald's
07.2023 - 08.2023
High School Diploma -
George Washington High School
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