Overview
Work History
Education
Skills
Timeline
Generic

Tesia Garner

Pensacola,FL

Overview

14
14
years of professional experience

Work History

Server Shift Leader

Oyster Bar Restaurant & Marina 40hr/wk, $40K/yr
01.2024 - Current
  • Ensured compliance with health and safety regulations and state alcohol laws to promote a safe dining environment
  • Delivered food and beverages to multiple tables, providing high-quality service and addressing customer requests
  • Assisted in opening and closing procedures, including safety inspections, food preparation, cleaning, inventory management, and restocking
  • Specialized experience in conducting physical inventories and locations surveys
  • Operated the Point of Sale (POS) system to accurately process orders, handle payment transactions, and generate financial reports for management
  • Investigate stock/record/material discrepancies impacting inventory balances
  • Generate reports concerning results of investigations performed
  • Maintained a clean and organized dining and work area by promptly removing items and returning supplies to their designated locations
  • Collaborated effectively with coworkers, supervisors, and customers to ensure a positive experience. Notify supervisor of any discrepancies.

Server/Cook

Greyhound Poker Room 24hr/wk, $18K/yr
02.2024 - 04.2024
  • Performed the same responsibilities as the Oyster Bar with the addition of cooking my customer’s orders myself. Accurately reconciling cash drawer before and after shift


Medical Billing Specialist

Utah Facial Plastics 40hr/wk $48K/yr
07.2021 - 01.2024
  • Support liaison between patients, insurance companies, staff/providers, and other facilities, by providing excellent customer service in prompt time sensitive deadlines while maintaining confidentiality with HIPAA regulations
  • Provided clerical support, including greeting patients and visitors, scanning, faxing, filing, and distributing documents. Maintaining a clean, organized, and well-stocked lobby
  • Coordinated and scheduled patient referrals, consults, surgeries, and appointments. Obtained any necessary documentation for proper care
  • Identify and resolve issues with patient and billing discrepancies in a professional manner
  • Managed accounts receivable and accounts payable, data entry, charge entry, claims submission, draft letters/appeals and handle all money transactions and reconciling
  • Input all essential data and demographics to enable tracking history and maintain accurate records
  • Verified proper coding and charges before claim submission. Maintained up-to-date knowledge of insurance plans and policies, and changes in billing procedures and regulations
  • Participated in quality assurance and performance improvement activities to provide exceptional experience for coworkers and patients
  • Communicated with patients, medical professionals, insurance companies by email, fax, phone or in person. Notation of all communications
  • Generated reports to audit my specific duties and provide for management review
  • Reviewed and submitted medical records to insurance companies, patients, and law firms while maintaining confidentiality of sensitive information following HIPAA regulations
  • Responsible for training new billing specialists on all job duties described above and informing staff of issues and supporting them with required corrections

Medical Billing Specialist

Healthy Living Family Medical 40hr/wk, $42k/yr
03.2021 - 07.2021
  • Performed the same duties as outlined above at Utah Facial Plastics. In addition to supporting management in reflecting accuracy in Quickbooks to align with the money and reports in the computer system

Check Out Receptionist

Country Hills Eye Center 40hr/wk, $42k/yr
02.2020 - 03.2021
  • Greeted visitors and patients, engaged in friendly conversation, and completed the check-out process while complying with health and safety regulations and HIPAA
  • Reviewed and entered coding based on medical records to create a charge for the appointment
  • Reconciled all money transactions, calculated essential data from fee tickets, input financial data into the computer system, and provided billing documentation
  • Scheduled and confirmed appointments with patients and providers, and set up interpreters to assist those with communication barriers

Front Desk Surgery Scheduler

South Ogden Specialty Surgical 40hr/wk, $38k/yr
12.2017 - 02.2020
  • Facilitated patient check-in by verifying demographics and collecting financials, ensuring a smooth process while addressing inquiries
  • Clearly communicated consent forms to patients prior to signature, enhancing understanding and compliance
  • Managed scheduling of surgeries and organized essential documentation for proper surgical operations
  • Processed medical records by submissions and maintained organized filing systems
  • Responsible for purchasing of office supplies and placing in their designated locations

Office Manager

Ageless Men's Health 40hr/wk, $38k/yr
11.2016 - 12.2017
  • Managed daily office operations with accurate coding and chart completion for patient office visits and injections, including scheduling, data entry, charge entry and insurance verification
  • Provided essential reports to assist business leaders and management with decision making and operational planning
  • Reconciled daily financials to balance end-of-day reports and prepare bank deposits
  • Responsible for purchasing of office supplies and placing in their designated locations

Material Counter Associate

JOANN Fabrics and Crafts
09.2010 - 07.2012
  • Assist customers with material orders and custom requests using a range of measuring devices and cutting tools including rotary cutters, shears, scissors, electric saw, and measuring tapes to accurately meet customer requirements for fabric, canvas, foam, leather and other materials
  • Complied with OSHA standards and company policy regarding safety and use of personal protection equipment (PPE)

Education

High School Diploma -

Syracuse High School
Syracuse, UT
06-2010

Florida Food Service Worker Cert
Pensacola, FL
12-2023

TIPS On Premise Alcohol Server Cert
Pensacola, FL
12-2023

Skills

  • Strong work ethic Fast learner whether on the job or online
  • Accurately follow instructions and effectively communicate both verbally and in writing
  • Ensure compliance in regulations, laws, and policies for maintaining a safe working environment
  • Prioritize and manage multiple tasks Providing outstanding performance by applying best practices to complete specific tasks
  • Proficient in various software including Electronic Health and Medical Record systems, Microsoft Word, Outlook, Excel, and Teams
  • Provide excellent customer service and hospitality Works great independently and as a team player
  • Continuously maintain a clean and organized work environment
  • Ability to obtain security clearance and operate vehicles legally and safely
  • Experience using common hand and power tools including drills, impact wrenches, floor jacks, ladders, and specialty cutting tools and measuring devices
  • Capable of working in extreme climates Standing, sitting, climbing for extended periods, and can lift over 50 lbs

Timeline

Server/Cook

Greyhound Poker Room 24hr/wk, $18K/yr
02.2024 - 04.2024

Server Shift Leader

Oyster Bar Restaurant & Marina 40hr/wk, $40K/yr
01.2024 - Current

Medical Billing Specialist

Utah Facial Plastics 40hr/wk $48K/yr
07.2021 - 01.2024

Medical Billing Specialist

Healthy Living Family Medical 40hr/wk, $42k/yr
03.2021 - 07.2021

Check Out Receptionist

Country Hills Eye Center 40hr/wk, $42k/yr
02.2020 - 03.2021

Front Desk Surgery Scheduler

South Ogden Specialty Surgical 40hr/wk, $38k/yr
12.2017 - 02.2020

Office Manager

Ageless Men's Health 40hr/wk, $38k/yr
11.2016 - 12.2017

Material Counter Associate

JOANN Fabrics and Crafts
09.2010 - 07.2012

High School Diploma -

Syracuse High School

Florida Food Service Worker Cert

TIPS On Premise Alcohol Server Cert

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Tesia Garner