Outgoing child caregiver with experience caring for children while providing encouragement and kindness. Expert at guiding playtime, leading exercise activities and teaching rules. Creative planner with gift for keeping children engaged long-term with fun activities.
Hi, I’m
Tesia Hughes
Childcare Provider
Bakersfield,CA
Summary
Overview
18
years of professional experience
Work History
Tesia Hughes
Childcare Provider
03.2018 - Current
Job overview
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Instructed children in crafts and other activities to promote gross and fine motor skills.
- Prepared group activities to enhance socialization, communication and problem-solving skills for children.
Bakersfield City School District
Special Education Teacher Assistant
09.2016 - 12.2017
Job overview
- Provided support to help students with special needs learn and grow.
- Monitored student actions and applied established interventions to redirect behavior and resolve conflicts.
- Supported student learning objectives through personalized and small group assistance.
- Applied specialized teaching techniques to reinforce social and communication skills.
Kern Dental Specialties
Dental Assistant
10.2014 - 09.2015
Job overview
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sterilized rooms and prepped equipment and instruments for [Number] procedures daily.
JCPenney
Customer Service Associate
02.2010 - 10.2013
Job overview
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Sallie Mae Student Loan Services
Customer Service Agent
04.2007 - 02.2010
Job overview
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer calls and emails to answer questions about products and services.
- Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
- Evaluated customer information to explore issues, develop potential solutions, and maintain high-quality service.
- Educated clients on account services and resolved client inquiries regarding statement information and account balances.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled customer inquiries and suggestions courteously and professionally.
- Updated account information to maintain customer records.
Pioneer Mid Country Bank
Customer Service Agent
07.2006 - 04.2007
Job overview
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer calls and emails to answer questions about products and services.
- Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
- Evaluated customer information to explore issues, develop potential solutions, and maintain high-quality service.
- Educated clients on account services and resolved client inquiries regarding statement information and account balances.
- Handled customer inquiries and suggestions courteously and professionally.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered constant flow of customer calls with minimal wait times.
- Updated account information to maintain customer records.
Walmart
Cashier
02.2005 - 07.2006
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Helped customers complete purchases, locate items, and join reward programs.
Education
UEI Bakersfield, CA
from Dental Assisting Certification
06.2014
University Overview
Bakersfield CollegeBakersfield, CA
from Theater
06.2006
University Overview
South High SchoolBakersfield, CA
High School Diploma
06.2004
University Overview
Skills
- Special Needs Childcare
- Care Planning
- Early Childhood Development
- Meal Planning and Preparation
Timeline
Childcare Provider
Tesia Hughes
03.2018 - Current
Special Education Teacher Assistant
Bakersfield City School District
09.2016 - 12.2017
Dental Assistant
Kern Dental Specialties
10.2014 - 09.2015
Customer Service Associate
JCPenney
02.2010 - 10.2013
Customer Service Agent
Sallie Mae Student Loan Services
04.2007 - 02.2010
Customer Service Agent
Pioneer Mid Country Bank
07.2006 - 04.2007
Cashier
Walmart
02.2005 - 07.2006
UEI
from Dental Assisting Certification
Bakersfield College
from Theater
South High School
High School Diploma
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