Summary
Overview
Work History
Education
Skills
Timeline
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Tesla McClure

Pomeroy,OH

Summary

Accomplished Phlebotomist with a proven track record at Rivers Health, enhancing patient care through expert venipuncture and exceptional communication abilities. Skilled in specimen handling and maintaining patient confidentiality, consistently delivering results that exceed employer expectations. Demonstrates strong organizational skills and patient support, fostering trust and efficiency in fast-paced environments. Hardworking and passionate. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

14
14
years of professional experience

Work History

Phlebotomist

Rivers Health
07.2023 - 01.2024
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.

Resident Assistant

Holzer Assisted Living
09.2019 - 04.2020
  • Attended, participated, and contributed to monthly staff meetings addressing resident needs.
  • Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
  • Responded to room transfers, incident reports, and maintenance requests.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted residents in preparing for activity and social programs.
  • Assisted residents with daily dental and mouth care, bath functions, and hair care.
  • Changed bed linens, dumped trash, and smoothly handled maintenance issues to promote resident comfort.

Receptionist/Assistant

Jill's Beauty Spa
01.2015 - 12.2015
  • Resolved customer problems and complaints.
  • Managed multi-line telephone system and greeted claimants during office visits.
  • Provided exceptional customer service by addressing client concerns professionally and courteously, contributing to a welcoming atmosphere.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Maintained order and cleanliness of reception area for professional and inviting atmosphere.

Cashier

McClure & Sons
10.2009 - 04.2014
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Built relationships with customers to encourage repeat business.

Education

No Degree - Medical Assisting

University of Rio Grande/Rio Grande Community College
Pomeroy, OH

Skills

  • Venipuncture
  • Order of draw
  • Patient Care
  • Specimen handling
  • Communication abilities
  • Patient confidentiality
  • Patient support
  • Patient preparation
  • Organizational Skills
  • Active Listening
  • Patient Relations
  • Decision-Making
  • Excellent Communication
  • Customer Service
  • HIPAA Compliance

Timeline

Phlebotomist

Rivers Health
07.2023 - 01.2024

Resident Assistant

Holzer Assisted Living
09.2019 - 04.2020

Receptionist/Assistant

Jill's Beauty Spa
01.2015 - 12.2015

Cashier

McClure & Sons
10.2009 - 04.2014

No Degree - Medical Assisting

University of Rio Grande/Rio Grande Community College

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Tesla McClure