Tess Angeline
Sorrento
Summary
Diligent Administrative Clerk seeking new opportunities. Proficient in managing office tasks, coordinating schedules, and supporting team operations. Demonstrated ability to handle multiple responsibilities with efficiency and accuracy.
Overview
12
12
years of professional experience
Work History
Administrative Clerk
P3 Medical
07.2012 - 11.2024
- Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
- Input data and processed system change to generate accurate reports.
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
- Balanced multiple roles to accomplish diverse tasks and make larger impact to organization.
Office Manager
Family Chiropractic of Heathrow
05.2015 - 03.2020
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
- Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Education
High School Diploma -
Bethany
Baker, LASkills
- Attention to detail
- Clerical support
- Maintaining confidentiality
- Verbal and written communication
- Problem-solving
- Filing systems
- Calendar coordination
- Scheduling appointments
- Customer service
Timeline
Office Manager
Family Chiropractic of Heathrow
05.2015 - 03.2020
Administrative Clerk
P3 Medical
07.2012 - 11.2024
High School Diploma -
Bethany
Similar Profiles
Brittany RomoBrittany Romo
Care Navigator at P3 Medical GroupCare Navigator at P3 Medical Group
Maritess HodgdonMaritess Hodgdon
Referral Coordinator at P3 Medical GroupReferral Coordinator at P3 Medical Group
Latrivia Nance-SeiduLatrivia Nance-Seidu
Practice Manager at P3 Health Partners Medical GroupPractice Manager at P3 Health Partners Medical Group